Wellbeing

Wellbeing Suffolk NHS Talking Therapies, offers short-term psychological treatment to anyone aged 16 or over and registered with a Suffolk GP. The service supports people to overcome common low mood and anxiety related challenges and take positive steps towards feeling like themselves again. Whether you’re struggling with depression, panic attacks, social anxiety, or conditions such as OCD, PTSD, body dysmorphic disorder (BDD) or phobias, help is available. The service offers evidence based treatments that involve talking to a trained professional about your thoughts, feelings and behaviours. Support can be tailored to suit you, with options including in person appointments, phone or video sessions. Alongside this, Wellbeing Suffolk offer a range of free online workshops, both live and on demand, covering topics such as anxiety, stress, sleep and low mood. These sessions provide practical tools and techniques you can start using straight away to support your wellbeing. Support is free, confidential and accessible, with options available in different languages, including British Sign Language (BSL) and translation support where needed. If you’re living in Suffolk, aged 16 or over and ready to take that first step, or perhaps just want to find out more, you can self refer quickly and easily online (without seeing your GP or having a diagnosis)

Service Manager Lead: Clinical Lead - Karl Williams Service Managers - Lisa Dickenson and Robyn Fioro
Service Contact: Telephone number: 0300 123 1503 Email address: wellbeing.suffolk@nsft.nhs.uk

Address:
Hospital Road, Bury St Edmunds, IP33 3ND
Service hours: Monday - Friday 8:00 to 20:00

What this service offers

The following treatments are available depending on need:

Brief (up to six sessions) Cognitive Behavioural Therapy-based guided self-help via telephone or online.
Living Well with Long Term Health Conditions (CBT based, 5 session online course)
Brief CBT (Cognitive Behavioural Therapy)
Brief Couples Therapy
Brief Counselling for Depression
Limited resource of Eye Movement Desensitisation and Reprocessing (EMDR), Interpersonal Psychotherapy (IPT)

What conditions do you treat?

Agoraphobia
Body Dysmorphic Disorder
Depression
Generalised Anxiety Disorder (GAD)
Health Anxiety
Obsessive Compulsive Disorder (OCD)
Panic Disorder
Post-traumatic Stress Disorder (PTSD)
Social Anxiety Disorder
Specific phobias

Complexity: The service will accept clients with problems which are manageable by one clinician. That is, they do not need a multi-disciplinary approach

Impairment: The service will accept clients with mild to moderate impairment in day-to-day functioning

Substance Use: The service will accept clients with no or minimal use that does not affect their ability to make use of therapy

Risk: The service will accept clients with low to moderate risk.

Access this service

The service encourages self-referral via:

Self-refer online at wellbeingsuffolk.co.uk or call 0300 1230 1503

Professional referrals can be made by completing an online professional referral form via the Wellbeing Suffolk website: wellbeingnands.co.uk/professionals/referral-form/

What to expect when referred?

The client should expect a telephone assessment within six weeks of referral receipt.

The Wellbeing Suffolk team will contact the client within three days to arrange this assessment. If we are unable to reach the client by text or phone within three days, the team will send a letter asking them to call to arrange the appointment.

Visiting and onsite facilities

We see people in many venues across Suffolk. Parking details will vary and will be included in appointment letters. The team will ask about any access needs to ensure that we see you in a setting that is suitable for your needs.