Our Trust Strategy - Better Together, 2026 - 2031

We have refreshed our Trust strategy for 2026 to 2031 to help us meet our ambition of becoming one of the most high‑performing, compassionate and collaborative mental health trusts in the country.
The new-look strategy sets out our unwavering commitment to continuous improvement. It places our service users, families and carers at the heart of everything we do and details how we will continue to work closely with them, as well as our staff and partner organisations, to create a safer, kinder and better trust of which to be proud.
The refreshed strategy describes who we are, what matters to us and why. It has been refreshed to ensure it continues to align closely with both national and system priorities.
The milestones it includes have been made clearer to help us effectively track our progress. This includes specific targets for the coming 12 months, such as:
- Playing our role in opening two neighbourhood health centres to act as one-stop-shops which will bring care closer to home.
- Achieving:
- ‘good’ Care Quality Commission (CQC) ratings for the majority of our core services
- 90% positive ratings in the Friends and Family Test
- zero inappropriate out of area placements
- Improved results in the NHS Staff Survey
- a reduction in disparity between white and global majority staff
- the delivery of our finance plan for 2026/27
- a CQC self-assessment Well-led rating of 'good'
- Rolling out ambient voice technology (AVT) to generate real-time medical notes, saving clinicians’ time and reducing manual data entry
Similar targets have been set for the next two years to help us continue to make sustainable and measurable improvements.
A series of enabling strategies will support us to deliver the ambitions and commitments in our Trust wide strategy. These enabling strategies are our Clinical Strategy, Service User and Carer Involvement Strategy, Quality Strategy, People and Culture Strategy, Communications and Engagement Strategy, Finance Strategy, Estates and Facilities Strategy, Digital Strategy, Health Equity Strategy and Governance Strategy.