Friends and Family Test Note: Questions marked by * are mandatory Have your say to help us understand what we’re doing well and where we can improve the care we provide. *This is a mandatory field. Which team are you offering feedback for? You can type in the box below for a list of teams, if unsure choose UNKNOWN. Norwich & North Norfolk - Home Treatment & In-reach (CT04)Norwich & North Norfolk - Psychiatric Liaison (NNUH) (CT05)North East Adult Community (Central) (CT277)North West Adult Community (Central) (CT278)Norwich & North Norfolk- Later Life Community (CT07)N&W CFYP core - Norfolk Central CAMHS (CT08)City 1 Adult Community Central (CT274)City 2 Adult Community Central (CT275)City 3 Adult Community Central (CT276)West Suffolk - Bury South IDT (Later Life) (CT101)East Suffolk - Community DIST (CT102)East Suffolk - Community ECT (CT103)West Suffolk - DIST (CT105)N&W CFYP core - GYW CAMHS and Youth LD (CT114)Suffolk CFYP - Wellbeing under 18s Team (CT115)Suffolk CFYP - Eating Disorder Team East (Adult & Minor) (CT117)N&W CFYP specialist - Eating Disorder Team GYW (CT118)N&W CFYP specialist - Early Intervention Team GYW (CT120)N&W CFYP core - Compass School, Belton (CT121)N&W CFYP core - GYW PIMHS (CT124)East Suffolk - Memory Services (CMAS) (CT125)N&W CFYP core - LAAC (CT126)East Suffolk - Adult ADHD (CT130)Norfolk Central - DCLL Physiotherapy (CT132)Central Norfolk - Recovery College (CT133)Specialist Suffolk LD&A - LD Intensive Support East (CT134)Specialist Suffolk LD&A - LD Intensive Support West (CT135)GYW - Adult LD Community (CT138)N&W CFYP specialist - Early Intervention Team (Central) (CT141)N&W CFYP specialist - Eating Disorder Team (Central) (CT143)PAIRS Nor & Wav (CT144)N&W CFYP specialist - Community Perinatal Team (CT147)West Suffolk - Adult ADHD (CT148)Specialist Suffolk LD&A - Youth Autism Diagnosis Service (CT149)GYW - Later Life Community (Waveney) (CT150)Recovery College (CT152)N&W CFYP core - Norfolk Central Youth Service (CT156)West Suffolk - Crisis Team (CT158)Suffolk - Secure Services Community Team (CT160)N&W CFYP core - Adult ADHD (CT161)West Suffolk - Memory Service (MATS) (CT163)Norwich & North Norfolk- Assessment and Bed Management Team (CT164)N&W CFYP specialist - Kingfisher Mother & Baby Unit (CT165)SMI Suffolk Physical Health Team (CT167)Wellbeing Suffolk NHS Talking Therapies (CT169)GYW - CRHT (CT17)Norfolk and Waveney NHS Talking Therapies (CT170) Suffolk Community Perinatal Team (CT171)GYW Inreach/Outreach Team (CT172)N&W CFYP core - Compass School Lingwood (CT175)N&W CFYP core - Compass School Pott Row (CT176)N&W CFYP specialist - Harmful Sexual Behaviour (HSB Team) (CT177)N&W CFYP specialist - Eating Disorder Team (West Nfk) (CT178)GYW - Mental Health Liaison (JPUH) (CT179)Suffolk CFYP - Suffolk ADHD (CT180)Suffolk CFYP - LD CAMHS (CT183)Suffolk CFYP - Connect & Therapeutic Fostering (CT184)Suffolk CFYP - Mental Health in Schools (CT185)East Suffolk Early Intervention Team (CT186)West Suffolk Early Intervention Team (CT187)N&W CFYP core - CAMHS West Norfolk (CT188)N&W CFYP core - Youth West Norfolk (Adult & Minor) (CT189)GYW - DIST (CT19)CFYP CAIST West Nor (CT190) CFYP CAIST Central Nor (CT191) CFYP CAIST East Nor (CT192) N&W CFYP core - Youth South Norfolk (Adult & Minor) (CT193)N&W CFYP core - Youth North Norfolk (Adult & Minor) (CT194)N&W CFYP core - Youth North Norfolk (Adult & Minor) (CT194)South Norfolk - Later Life Community (CT195)Specialist Suffolk LD&A - Adult Autism Diagnosis Service (CT196)Lotus Maternal Therapeutic Outreach (CT198)GYW - Later Life Community (CT20)Veterans Integrated Service (CT200)Forest Heath Recovery Team - West Suffolk (CT201)Sudbury and Haverhill Recovery Team - West Suffolk (CT202)Bury & Blackbourne Recovery Team (CT203)Mental Health Joint Response Car NNN (CT205)West Holly Tree House (Virtual Ward) CHWestlNorVW Bay 2 (CT279)Central Holly Tree House (Virtual Ward) CHCentNorVW Bay 3 (CT280)East Holly Tree House (Virtual Ward) CHEastNor VW Bay 1 (CT281)Primary LD Liaison East (CT207)Primary LD Liaison West (CT208)Virtual Support Team (CT209)N&W CFYP core - GYW Community CAMHS (CT21)Suffolk CFYP - Psychology in Schools (CT210)N&W CFYP core - GYW Community Youth Service (CT22)GYW Access & Assessment Team (CT23)GYW - Adult Community (GY) (CT24)GYW - Adult Community (Waveney) (CT25)West Norfolk - CRHT (CT27)West Norfolk - Psychiatric Liaison (QEH) (CT28)West Norfolk - Adult Community (CT29)West Norfolk - Later Life Community (CT30)N&W CFYP Specialist - Early Intervention Team (West Nfk) (CT31)West Norfolk - DIST (CT33)East Suffolk - Mental Health Liaison (IH) (CT39)East Suffolk -Ipswich IDT (Adult) - (ST 439 closed) (CT40)Suffolk CFYP - Ipswich IDT (C&F) (CT42)East Suffolk - Ipswich IDT (Later Life) (CT44)Specialist Suffolk LD&A - LD Community Team East Suf (CT45)East Suffolk - Central IDT (Adult) (CT46)Suffolk CFYP - Central IDT (CAMHS) (CT48)Suffolk CFYP - Central IDT (Youth) (CT49)East Suffolk - Central IDT (Later Life) (CT50)East Suffolk - Coastal IDT (Adult) (CT52)Suffolk CFYP - Coastal IDT (CAMHS) (CT54)East Suffolk - Coastal IDT (Later Life) (CT56)Mental Health Liaison West Suf (CT61) West Suffolk - Home Treatment Team (CT62)West Suffolk - Bury North IDT (Adult) (CT63)West Suffolk - Bury North IDT (Enhanced) (CT64)Suffolk CFYP - Bury North IDT (Youth) (CT66)West Suffolk- Bury North IDT (Later Life) (CT67)West Suffolk - Bury South IDT (Adult) (CT69)West Suffolk - Bury South IDT (Enhanced) (CT70)Suffolk CFYP - Bury South IDT (C&F) (CT71)Suffolk CFYP - Bury South IDT (Youth) (CT72)LD Community Team West Suf (CT73)Suffolk - Access and Assessment (CT75)Norfolk - Forensic Community (CT84)Liaison & Diversion Service (CT85)GYW - IOPS Community Cent Nor (CT93)West Norfolk - Clozapine Clinic (CT97)Suffolk Clozaril Service (CT98)Norwich & North Norfolk- Waveney Ward (Adult) (IP01)Norwich & North Norfolk- Glaven Ward (Adult) (IP02)Norwich & Norfolk - Rollesby Ward, (PICU) (IP03)Secure Services - Northside House Catton Ward (IP100) Norwich & North Norfolk - Section 136 suite (IP104)Norwich & North Norfolk - Thurne Ward (Adult) (IP105)West Suffolk - Wedgewood ECT Clinic (IP106)Norfolk Central - ECT Clinic (Julian Hospital) (IP107)GYW - Acute Services - Northgate (Adult) (IP11)GYW - Section 136 Suite (IP272)Waveney Community Therapy Service GYW (IP273)GYW - Laurel Ward, Carlton Court (IP15)Dragonfly Unit GYW (IP16)North Norfolk & Norwich - Acute Adult Recovery (Yare Ward) (IP173)GYW - Blickling Ward (IP197)East Suffolk Inpatient Physiotherapy (IP199)West Norfolk - Samphire Ward (IP26)East Suffolk - Lark Ward (Woodlands) (IP34)East Suffolk - Avocet Ward (Woodlands) (IP35)East Suffolk - Poppy Ward (Woodlands) (IP36)East Suffolk - Willows Ward (Woodlands) (IP37)West Suffolk - Northgate Ward (Wedgwood) (IP58)West Suffolk - Southgate Ward (Wedgwood) (IP59)West Suffolk - Abbeygate Ward (Wedgwood) (IP60)Secure Services - Northside House Drayton Ward (MSU) (IP77) GY Community Therapy Service GYW (IP80) Secure Services - Foxhall (LSU) (IP81)Secure Services - Northside House Blakeney Ward(LSU) (IP82)Secure Services - Whitlingham Ward, Blended Secure (IP83)Specialist Suffolk LD&A - LD Inpatient (Walker Close) (IP86)GYW - Beach Ward (Hammerton Court) (IP89)GYW - Sandringham Ward (Julian Hospital) (IP90)GYW - Rose Ward (Hammerton Court) (IP91)GYW - Reed Ward (Hammerton Court) (IP92)East Suffolk - SRRS (Suffolk Rehabilitation & Recovery) (IP99)Inpatient Services - Trust Wide (IP290)Unknown Team Code (UNKNOWN)Barrack Lane & Ivry Street PCN (East Suffolk) (CT213)Deben Health Group South PCN (East Suffolk) (CT214)East Ipswich PCN (East Suffolk) (CT215)East Suffolk PCN (East Suffolk) (CT216)North East Coastal PCN (East Sfk) (CT217)North East Ipswich PCN (East Sfk) (CT218)Orwell PCN (East Sfk) (CT219)South Rural PCN (East Sfk) (CT220)Gorleston PCN) (Gt Yarm / Wav) (CT221)Great Yarmouth & North PCN) (Gt Yarm / Wav) (CT222)Lowestoft PCN) (Gt Yarm / Wav) (CT223)City1 (West) PCN (Norwich) (CT224)City2 (East) PCN (Norwich) (CT225)City3 (Central) PCN (Norwich) (CT226)City4 (North) PCN (Norwich) (CT227)NN1 PCN (North Nfk) (CT228)NN2 PCN (North Nfk) (CT229)NN3 PCN (North Nfk) (CT230)NN4 PCN (North Nfk) (CT231)Breckland PCN (South Nfk) (CT232)Coastal PCN (West Nfk) (CT233)Fens & Brecks PCN (West Nfk) (CT234)Ketts Oak PCN (South Nfk) (CT235)Kings Lynn PCN (West Nfk) (CT236)Mid Norfolk PCN (South Nfk) (CT237)SNHIP PCN (South Nfk) (CT238)Swaffham & Downham Market PCN (West Nfk) (CT239)Blackbourne PCN (West Sfk) (CT240)Bury St Edmunds PCN (West Sfk) (CT241)Forest Heath PCN (West Sfk) (CT242)Haverhill PCN (West Sfk) (CT243)Sudbury GP Network PCN (West Sfk) (CT244)WGGL PCN (West Sfk) (CT245)EI CAMHS Suf (CT246) ARMS (EI) East suffolk (CT247)111 Mental Health Option (Suffolk) (CT248) 111 Mental Health Option (Norfolk) (CT249) ARMS (EI) West Suffolk (CT250)136 Suite (Woodlands) (CT251)MH & Police Triage Team (Suffolk) (CT252)Rough Sleeper Team (East Suffolk) (CT253)MBU Outreach (Central) (CT255)West Wave 1 - Suffolk Mental Health Support Team in Schools (MHST) (CT256)East Wave 2 - Suffolk Mental Health Support Team in Schools (MHST) (CT257)Central Wave 2 - Suffolk Mental Health Support Team in Schools (MHST) (CT258)West Wave 2 - Suffolk Mental Health Support Team in Schools (MHST) (CT259)Adult Eating Disorder Service (CT260)Childrens Eating Disorder Service (CT262)136 Suite (Wedgwood) (CT265)Eating Disorder Intensive Treatment Team (CT266)Bed Management & discharge Team - East Suffolk (CT267)Asylum Seekers Service (CT268)Admiral Nurse Team (CT269)CAMHS Alternative to Admission Trust wide (CT270)CFYP ED Intensive Treatment Team (CT271)Norwich Homeless Outreach Team (CT282)Physical Health Team (North Norfolk & Norwich) (CT283)Single Point of Access (Central) (CT284)Intensive Older Peoples Service - Memory Matters (Central) (CT285)North Central Memory Assessment (CT286)North Central Memory Treatement & Review (CT287)Rehabilitation in Complex Psychosis (CT288)Crisis Response Team East Suf (CT300)Home Treatment Team East Suf (CT301)Youth East Suf CFYP (CT302) Dementia Assessment Team Care Homes Nor (CT303)Dual Diagnosis Suf (CT305) Youth West Suf CFYP (CT306)Adult CMHT South Nor (CT307)ARFID Nor & GYW (CT308)SMI Physical Health Nor (CT310)Rough Sleeper GYW (CT311) Mental Health Team Suf (CT312)Community Rehabilitation Suf (CT313) Tides Nor & Wav (CT314) Community Interface NNN (CT315) Community Interface GYW (CT316)Community Interface W&S (CT317)Maternal Loss Suf (CT318) Forensic Outreach Secu TW (CT319)South Waveney PCN (CT320)EMHP (SAA) NNN (CT321)EMHP (SAA) W&S (CT322)EMHP (SAA) GYW (CT323)ARFID Suf CFYP (CT324)Parental MH Team Nor (CT325) Emotional Wellbeing Hub Suf CFYP (CT326) *This is a mandatory field. Do you consider yourself: A Service user A Carer Both service user and carer Other *This is a mandatory field. Thinking about your recent mental health service (for example, community team contact, ward stay or therapy), overall, how was your experience? 1-Very good 2-Good 3-Neither good nor poor 4-Poor 5-Very poor 6-Don't know Could you help us understand why you gave us that score? Your comments are really helpful. Is there anything specific that we, as a team, could improve on? *This is a mandatory field. Please consider answering some questions about you. These help us to monitor experience based on important characteristics such as age, gender, ethnicity and disability. Yes - I am happy to answer these No - I would prefer not to answer these Which of the following age brackets best describes your current age? <18 18-25 26-35 36-45 46-55 56-65 66-75 76-85 85+ Which of the following best describes your gender? Female Male Non-binary (or gender fluid) Prefer to self-describe Prefer not to say Is your gender the same as the sex you were assigned at birth? Yes No Prefer not to say Which of the following best describes your ethnicity? Asian/Asian British Black/Black British Black Caribbean Mixed/Multiple Ethnicity Roma/Gypsy/Irish Traveller White British White non-British Other Ethnic Group Prefer not to say Do you consider yourself to have a disability (either physical or mental)? Yes No Do you have a diagnosis of a neurodevelopmental disorder such as autism? Yes No *This is a mandatory field. We would like to include actual comments (anonymised) from this survey in our Trust materials. Would you be happy for your comments to be used? Yes No If you would be interested in using your experience to help improve our services in the future, please provide your name, email address and/or telephone number, and we will contact you about ways you can become involved. Name Telephone Email Any details you choose to provide here will only be used for the purposes described above. The confidence and trust of our service users, staff and stakeholders is crucial to the delivery of the highest quality health care services. The lawful and correct processing of personal data is a key part of building and maintaining that. Further details about how we process personal data can be found here. Click proceed when you are happy to send your feedback to us. Email Email * Spam Guard: How many legs does a dog have? (Write the number as a word.)