
To get things started, we set up a small task and finish group.
We intentionally kept the group small to support focused, meaningful conversations. A few key clinicians from community teams and wards were invited to join, bringing valuable insights that helped shape our thinking.
The group included:
- Seven carers, including a young carer
- Four carer service representatives
- Three members of staff, including a medic
- Two facilitators - a carer lead and a people participation lead
- One communications team member to support the development of posters and leaflets
For this first phase, we worked closely with the group for four months to co-produce the early draft of what will become the carers charter. This approach helped us build a strong foundation, shaped by lived experience and genuine collaboration.
Once the carers charter was agreed by the task and finish group, it moved through the Trust's internal verification process. It was reviewed by our quality group, discussed with our Caldicott Guardians, and then submitted for executive sign-off. This final approval gave us the go-ahead to share the charter more widely and begin gathering feedback from the public.
Now, we're excited to open it up more broadly, so even more carers, staff, and supporters can contribute to shaping a charter that's already rooted in real voices and meaningful co-production.