Media

Welcome to Norfolk and Suffolk NHS Foundation Trust's media centre. Here you will an overview of our Trust, and images for media use.

Visit our News section for more information on our latest press releases, events and campaigns.

Media enquiries

Our press office is open between 9am and 5pm, Monday to Friday (excluding Bank Holidays).

For media-related and general press enquiries, please email our Communications Team at: media@nsft.nhs.uk. Please note, this email is for media enquiries only.

Should you have an urgent media enquiry outside of these hours, please call our switchboard on 01603 421570 and ask to speak to the Director on call.

For advice, concerns and all other non-media related issues, please visit the Get in Touch page.

About NSFT

Norfolk and Suffolk NHS Foundation Trust (NSFT) provides specialist mental health and learning disability care for people across Norfolk and Suffolk.

We work with NHS and social care partners, service users, carers, the voluntary sector and the police to provide integrated health and social care mental health services in community and inpatient settings.

Our Trust employs 4,847 permanent members of staff that serve a population of 1.6 million people across Norfolk and Suffolk.

Our strategy sets out our commitment for continuous improvement to accomplish our vision of a safer, kinder and better organisation. Together, with our service users, families, carers and our partners, we strive to make real improvements to the mental health and wellbeing of our local communities.

The strategy outlines our four strategic priorities - improving health, improving care, improving culture and improving value - and how we will drive forward change as part of our 12 large-scale improvement and transformation programmes.

These are:

  1. Health Equity
  2. Clinical Transformation
  3. Partnerships and Neighbourhood Working
  4. Improving Quality and Safety
  5. Effective Locality and Corporate Services
  6. Service Users, Carers and Families
  7. Listening into Action
  8. Kind and Compassionate Workplaces
  9. Race Equity
  10. Efficiency, Value and Improvement
  11. Governance and Risk
  12. Digital 

Our services are grouped into five localities - East Suffolk, West Suffolk, Central Norfolk, West Norfolk and Great Yarmouth and Waveney - to align with the 'places' used by many of our public sector and NHS partners. This enables us to work in the same, joined up way, as integrated care boards and local authorities, making it easier to collaborate for the benefit of our service users and deliver consistent, high-quality care in the places where people live, work and access services.

Our stories

Charlie sitting looking up
New mums sharing mental health stories in letters of hope and support

New mums struggling with their mental health are receiving hope and support via a nationwide letter-writing, peer-support initiative at The Kingfisher Mother and Baby Unit (MBU) at Hellesdon Hosp...

Zoe Billingham smiling
New Governors elected to help mental health trust

NSFT will welcome six new Governors to support the organisation's ongoing improvement work across its services....

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