Get help in a crisis
Mental health crisis means different things to different people.
- You may be distressed and want to harm yourself, or someone else
- You may be hearing unpleasant voices, feel that people are watching you or that you are in immediate danger
It could help to tell someone you trust, such as a family member or a friend who can then help you decide what to do. They can also contact services on your behalf.
If you are supported by one of our services:
Check your care plan, and:
During office hours contact your care coordinator or the duty number for the team that is supporting you. If you don't have their details, visit our service finder.
Or call our First Response Service on 0808 196 3494 which is available 24/7.
If you need urgent help and you are not supported by our services:
Call 0808 196 3494 to speak to our 24-hour mental health crisis line called First Response.
Please avoid visiting hospital A&E (Accident and Emergency) departments unless you have a life-threatening emergency. The number above can connect you to crisis services.
If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.
If anyone is at serious risk of harm, call 999 and ask for the police.
If you need less urgent help:
Don’t suffer in silence - get help. You could:
- Speak to your GP. They can put you in touch with local services.
- Contact your local talking therapies service for free NHS therapy
- Get support from a national mental health charity
- Contact the Samaritans
- Contact ChildLine
- Call for free 0800 11 11
- Visit the Source: information and advice for young people in Suffolk
- Visit Just One Norfolk: information and advice for young people in Norfolk