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    Perinatal Community Mental Health Services in Norfolk

    • The Perinatal Community Mental Health Services for Norfolk provides continuity of care to women and their babies in Norfolk. The team includes specialist nurses, social workers, occupational therapists, nursery nurses and peer support workers.

    • Service Manager Lead: Talent Beiley (Service Manager), Paige Harrhy (Community Matron)
    • Address:
      Kingfisher House,  Hellesdon Hospital, Norwich, NR6 5BE The Gatehouse,  Julian Hospital,  Bowthorpe Road, Norwich, NR2 3TD
    • Reception phone number: Kingfisher House 01063 786781 / The Gatehouse 01603 978211
    • Service hours: Monday to Friday 9:00 - 17:00

    What this service offers

    If a woman or birthing person has a moderate or severe mental health problem during their pregnancy or post-birth, they can get help from community mental health teams. These services offer psychiatric and psychological assessments and care.   

    The team also provides advice for women and birthing people with a current or past complex or severe mental health problem who are planning a pregnancy. 

    The team offers assessments, evidence-based treatment, therapeutic supports and group activities. We involve partners as well as families in our intervention strategies.    

    The Perinatal Community Mental Health Services team is part of a wider system of care working with women, birthing people and families. Service partners are crucial as part of supporting good mental health. The team works with midwives, health visitors, specialist midwives, family partnership nurses, social services and other social and health care agencies. This helps to identify potential issues requiring specialist support. We can refer people to the appropriate services.  

    This service treats the following conditions: 

    • Ante-natal depression, anxiety, OCD and other symptoms which may not have been present before the pregnancy.  
    • Women and birthing people with longstanding and enduring conditions including Bipolar Disorder, Emotionally Unstable Personality Disorder (EUPD), Borderline Personality Disorder (BPD), Schizophrenia, Psychosis, Eating Disorder, Post Traumatic Stress Disorder (PTSD) and other conditions.  
    • Women and birthing people who experience post-natal depression, psychosis, OCD, severe anxieties, PTSD and other conditions. They may not have had any mental health concerns before giving birth.

    You can view our Perinatal services leaflet [pdf] 360KB for information on support and the service.

     

    Access this service

    Referrals are available via GPs, community midwives, social workers, health visitors, other mental health services or other agencies. If a woman or birthing person has received services in the past, they can self-refer at the next pregnancy.  

    When we receive a referral, we aim to complete an assessment  within 28 days of the referral.

    If the individual needs a specialist perinatal mental health assessment, we will book this and send a letter to confirm the date and time. A perinatal consultant psychiatrist may attend this appointment. We may signpost the person to other services, such as the Wellbeing Service/Talking Therapies who have their own perinatal pathway that is linked into the Perinatal Community Team . If their mental health situation changes or deteriorates a referral can be sent again. Also, the individual may contact our office and ask that we review their situation. 

    Visiting and onsite facilities

    Free parking, including disabled spaces, is available on site.  

    Our office is disability friendly, including the toilet facilities.  

    How this service support carers including friends and family

    We encourage dads, co-parents, and partners to let us know if they are having difficulties, and we can support them to access the Partners Assessment Offer. 

    We support partners and families by including them in the Care Plan process, all appointments, and other activities. 

    All carers have a legal right to  a carers assessment and the team will support to signpost you to the appropriate agency.  

    Urgent help

    If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided. 

    Call 0808 196 3494 to speak to our 24 hour mental health crisis line called First Response.

    If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.

    If anyone is at serious risk of harm, call 999 and ask for the police.

    For non-life threatening medical situations, call NHS111 on 111. 

    For more information, see Help in a Crisis.

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