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Primary Learning Disability Liaison Service – Suffolk

  • The Primary Care Learning Disability Liaison Nurses support people with a learning disability. They ensure people have their health needs met by primary care services in a timely and appropriate manner.

  • Service Delivery Office: Mariner House, Portman Road, Ipswich, IP1 2GA
  • Service Manager Lead: Susie Howlett
  • Service Contact: Telephone on 01284 733300
  • Address:
    F Block,  Hospital Road, Bury St Edmunds, IP33 3NR
  • Service hours: Our service is available Monday to Friday between the hours of 9:00 and 17:00.

What this service offers

The Primary Care Learning Disability Liaison Service provides:  

  •  Advice to GP practices, social care colleagues, education, other NHS and third sector organisations. The nurses raise awareness and deliver training about the needs of people with learning disabilities.
  • Consultation, advice, brief assessment and formulation to GPs on the needs of adults with learning disabilities. This includes information about physical health conditions, behavioural difficulties or mental illness.  

  • Advice and support to individuals and families about health needs.  

  • Support to develop accurate Learning Disability registers, attendance at annual health checks, and health action planning for people aged 14. 

  • Signposting to access the use of health and social care services and other organisations.  

  • Supporting access through reasonable adjustments for people with a learning disability and autistic spectrum conditions.  

We work with people who have a learning disability aged 14 and over.  

Access this service

You can call or e-mail us or talk to your GP who can contact us.  

We can meet you at your home, at our office, in your GP surgery or a place you feel comfortable.  The team can give advice and support over the telephone.  

How this service support carers including friends and family

The Primary Care Learning Disability Liaison Service can offer advice to carers and families.

Urgent help

If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.  

Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis.

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