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Poppy Ward

  • Poppy Ward is an inpatient ward for men with acute mental health illness. Poppy Ward is in the Woodlands Unit at the Ipswich Hospital in East Suffolk.

  • Service Manager Lead: Kathryn Barrow
  • Service Contact: Telephone the ward on 01473 891760.
  • Address:
    Woodlands Unit,  Ipswich Hospital, Ipswich, IP4 5PD
  • Service hours: This ward is open 24 hours a day, 7 days a week.

What this service offers

Our Poppy Ward provides care and treatment for people with the following conditions:

  • Acute Anxiety
  • Bipolar Disorder
  • Depression
  • Personality Disorder
  • Schizophrenia.

Poppy Ward provide more intensive treatment and support than in our community settings. Inpatients on Poppy Ward can receive the following treatments:

  • Medication (including access to pharmacists and pharmacy technicians)
  • Psychology
  • Complimentary therapy
  • Occupational therapy
  • Art therapy
  • Brief talking therapies
  • Physical health screening and assessment.

Our Poppy Ward team work with patients and their identified carers towards recovery. This includes focus on discharge from the first day of their admission.


Poppy Ward leaflet - accessible

Access this service

Access to this inpatient service is by referral only. GPs can contact our Access and Assessment Team on 0300 123 1334. This is to check whether individuals can get support in the community or need to come into hospital.

Otherwise, they may have a care coordinator or community consultant who feels they need to come into hospital.

Visiting and onsite facilities

Parking is available onsite, charges apply.

Poppy Ward provides disabled access and toilet facilities for the disabled.

Drinks and snacks are available on our ward. A wider selection is available within the main site of Ipswich Hospital.

How this service support carers including friends and family

Poppy Ward has close working links with Suffolk Family Carers. There are also links with our Customer Services team.

Upon admission to Poppy Ward our team sends information to carers. Information packs are also available on the ward.

Poppy Ward has dedicated staff members who contact carers. Both the Ward Manager and Matron are also available for appointments.

We assess Carers needs as part of an inpatients care plan. We also invite carers to case reviews on our ward.

Urgent help

If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.  

Call 0808 196 3494 to speak to our 24 hour mental health crisis line called First Response.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis.

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