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Rose Ward

  • Rose Ward is a thirteen bed continuing assessment ward. The ward supports patients needing more assessment and treatment for a dementia illness or other organic condition. Patients may have physical health complexities as well as their mental health needs.

  • Service Delivery Office: Rose Ward, Hammerton Court, Julian Hospital, Bowthorpe Road, Norwich NR2 3TD
  • Service Manager Lead: Acting Clinical Team Leader / Ward Manager: Kirstie Robbins Charge Nurses: Loide Couto, Axl Redwine
  • Service Contact: 01603 978315
  • Address:
    Rose Ward,  Hammerton Court,  Julian Hospital,  Bowthorpe Road, Norwich, NR2 3TD
  • Service hours: Our service is available 24 hours a day, seven days a week.

What this service offers

Treatment and plans of care are formulated by a team of health care professionals, known as the multidisciplinary team (MDT). The MDT comprises nurses, doctors, a psychology department, occupational therapists and physiotherapists. The MDT will assess a patient and with the full involvement of family and carers, create an effective plan of treatment and care. Rose Ward uses the Red to Green program which ensures that patients receive treatment in a timely and safe manner. Any blockages to discharge are reviewed daily.  

Assessment and treatment include life history work to ensure a patient’s life experiences, likes and dislikes are considered. Plans of care and treatment incorporates effective risk assessment and management whilst ensuring that the patient's physical, psychological and social needs are met. Positive risk taking can also be part of the treatment process to encourage and support a least restrictive and more empowering approach of care and support.  

Rose ward carries out “Dementia Care Mapping”. This is a tool that ensures staff think about their practices and the ward environment so that patients are always the focus of staff attention and awareness. Patient wellbeing and happiness is fundamental to what we do.  


Conditions we treat on this ward:  

Dementia and comorbid physical health conditions.

Access this service

This service is for patients would have started treatment on Beach or Reed Ward at Hammerton Court before. They now need a more detailed assessment and treatment plan of care in preparation for a safe and robust discharge back into the community.

Visiting and onsite facilities

There is parking on site with allocated disabled spaces.  

Visitors need a parking permit from reception.  

Visitors might incur parking charges if parking permits are not clearly displayed.  

Access: Hammerton Court has disabled access throughout.  There are disabled toilets in the reception area and patient hub area.  

Refreshments: There is a café in the reception area selling a variety of food and drinks. There are also automated machines selling chocolates, crisps, snacks and drinks. 

How this service support carers including friends and family

During a patient’s stay on Rose Ward we encourage family and carers to take part in the creation of plans of care and treatment. Life history and knowledge about a patient likes and dislikes ensure patients remain happy and that their wellbeing is promoted and maintained.  

Families and carers can approach nursing staff during visits or call the ward for updates. Senior nursing staff and our ward Doctor are also available if you have more specific concerns.  

Urgent help

If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.  

Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis

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