The Atlas service offers direct clinical support to a small number of cases held by the National Probation Service in Norfolk and Suffolk, who are assessed as having a high level of clinical need, based on problematic personality characteristics and emotional dysregulation. The service also supports probation case managers.
- Service Manager Lead: Rosie Rutherford
- Service Contact: 01953 804153
Paston Centre, Hellesdon Hospital, Drayton High Rd, Norwich NR6 5BE, Norwich, NR6 5BE
- Service hours: The service operates during office hours, Monday to Friday.
- What this service offers
- Access this service
- How this service support carers including friends and family
- Visiting and onsite facilities
- Urgent help
What this service offers
The multi-disciplinary team may offer brief case review, clinical formulation and face to face or telephone support to help someone manage the transition from prison to the community as well as in some other situations. The service will work with probation case managers and other health professionals to help meet someone's care needs.
The service assists people who experience a variety of behavioural difficulties related to emotional dysregulation and personality disorder.
Access this service
Contact is through the National Probation Service. The service is only available to offenders being managed within the Probation Service in Norfolk and Suffolk and their case managers. Access is via referral from probation staff. It does not accept external referrals.
How this service support carers including friends and family
The service does not offer advice or support to friends, family or carers, except in conjunction with the NPS.
Visiting and onsite facilities
The service is delivered from probation premises across Norfolk and Suffolk.
If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.
Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.
If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.
If anyone is at serious risk of harm, call 999 and ask for the police.
For non-life threatening medical situations, call NHS111 on 111.
For more information, see Help in a Crisis.