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If you’re suffering from an acute mental health problem or crisis, we can provide you with a safe and effective home assessment. Where possible, we’ll try and provide treatment in your own home so you can avoid being admitted to hospital. When this isn’t possible, we’ll refer you to our mental health inpatient services. We will work closely with you, your family, your carer and other professionals to provide intensive support, assessment and treatment. Our team will work with you to draw on your strengths and skills to improve your mental health. Whilst under our care, you can access the team 24 hours per day, 7 days per week. The service we provide will be short term in nature, however, will be intensive and flexible to meet your needs. We see people daily, face to face for the first three days, then will agree with you visits tailored to support you. This may be face to face, telephone, or a combination of both. The home treatment includes supportive visits where we’ll listen compassionately to you and try to understand what’s happening for you. If appropriate you may be offered a range of interventions including, psychological based approaches, medication, practical support and advice. Our CRHTT team need co-operation and consent to work with their service users. If consent isn't reached, they will discuss and consider alternatives.
- Service Manager Lead: Nicole Tumilty and Sharon Magume
- Attendance: Visiting and onsite facilities: Parking is available at the Woodlands hospital site. We provide full disabled access including toilet facilities.
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Address:
Woodlands Unit, Ipswich Hospital, Heath Road, Ipswich, IP4 5PD
- Reception phone number: 01473 891700
- Service hours: 24 hours 7 days a week, 365 days a year
- What this service offers
- Access this service
- How this service support carers including friends and family
- Urgent help
What this service offers
What we offer:
The East Suffolk Crisis Resolution Home Treatment (CRHTT) team can support you if you have a mental health crisis outside of hospital. They can also provide support to help facilitate early discharge from hospital to provide home treatment.
How is this achieved?
- Our team will help you manage and resolve this stage of your illness through assessment and treatment in your home as an alternative to hospital admission
- We also support people being discharged from a psychiatric hospital, helping you to continue your recovery at home. You will be seen by staff who will conduct an ongoing assessment of your needs
- You will be reviewed by one of the team's psychologists or psychiatrists, if needed
- During visits you will be supported to develop and practice coping strategies to use during crisis
- If your level of risk changes, your level of care will be reviewed which means there may be an increase in home visits, admission to crisis accommodation or hospital.
Access this service
The East CRHHT accept referrals for Home Treatment from:
- Community mental health teams
- Acute psychiatric wards
- Mental health liaison team
The East CRHHT accept referrals for Crisis support from:
- First Response Service
- GPs or other health service professionals
How this service support carers including friends and family
We encourage people who use our service to involve families or carers in their care.
To help with your recovery it is important to work closely with other people who support you. We offer people involved in your care the opportunity to discuss their worries in relation to their role supporting you. Where appropriate and agreed we share information and guidance with them. This could include referring them for a carer's assessment.
Urgent help
If you are a service user and are in crisis and need support urgently, please contact your service on the number you were given.
Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.
If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.
If anyone is at serious risk of harm, call 999 and ask for the police.
For non-life threatening medical situations, call NHS111 on 111.
For more information, see Help in a Crisis.