Adult Community Mental Health Services in Great Yarmouth and Waveney

  • The Adult Community Mental Health Services in Great Yarmouth and Waveney is a health and social care community team providing assessment, treatment and support for people over the age of 25 who are experiencing mental health issues. The Adult Community Mental Health Services in Great Yarmouth and Waveney follows the principles of recovery and social inclusion and works closely with partner agencies both voluntary and statutory.

  • Service Manager Lead: Craig OIley (CTL for Eastern Recovery Team); Sharon Rose-Duke and James Farebrother (CTLs for Waveney Recovery Team)
  • Service Contact: Telephone 01502 532100 for Lowestoft or 01493 337973 for Great Yarmouth.
  • Address:
    Northgate Hospital,  Northgate Street, Great Yarmouth, NR30 1BU
  • Service hours: This service is available from Monday to Friday between 9:00 and 17:00.

What this service offers

People who use this service will be living with the following conditions: 

  • Bipolar disorder

  • Personality disorder

  • Schizophrenia

  • Severe anxiety

  • Severe depression. 

When somebody is referred to the Adult Community Mental Health Services in Great Yarmouth and Waveney one of our doctors, social workers, nurses or occupational therapists assesses them. This assessment forms the basis of the treatment they will receive from us, jointly decided between them and their assessor. They could require our service, or they could be signposted to a more appropriate one. 

Once accepted to the Adult Community Mental Health Services in Great Yarmouth and Waveney, any interventions are time limited. Our team holds regular reviews to enable us to work towards safe discharges from our service for those that use it.  

People who use this service may be seen at their home or in a Trust building. 

Access this service

The Adult Community Mental Health Services in Great Yarmouth and Waveney can only take referrals from GPs. If somebody thinks they require help they should contact their family doctor. Our team will also work with people if they have already been treated by our inpatient services. 

How this service support carers including friends and family

The Adult Community Mental Health Services in Great Yarmouth and Waveney offer assessments for carers and they may also be entitled to a personal budget to support their social care needs. Our team also refers to MIND, the voluntary agency, for individual or group support. 

Urgent help

If you use this service and need urgent help during office hours telephone us on 01502 532100 (Waveney) or 01493 337973 (Great Yarmouth). 

Call 0808 196 3494 to speak to our 24 hour mental health crisis line called First Response.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis.

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