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Whitlingham Ward
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Whitlingham Ward supports women over 18 within a secure setting. People will receive specialist assessment, treatment and intensive rehabilitation in a safe environment.
- Service Manager Lead: Percy (Pacival) Mupemhi (Ward Manager)
- Service Contact: 01603 421421 (Ward telephone number)
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Address:
Whitlingham Ward, Hellesdon Hospital, Drayton High Road, Norwich, NR6 5BE
- Reception hours: Monday to Friday from 9:00 to 17:00.
- What this service offers
- Access this service
- Visiting and onsite facilities
- How this service support carers including friends and family
- Urgent help
What this service offers
Our service supports people to understand and manage their mental health and risk behaviour. We support people to develop independent living skills together by identifying shared goals. Our service is available to those people who need either Low or Medium security.
The following conditions are treated on this ward:
- Aggression
- Anxiety
- Bipolar disorder
- Delusions
- Intrusive thoughts
- Personality disorder
- Post-traumatic Stress Disorder (PTSD)
- Psychosis
- Schizophrenia
- Self-harming
- Severe depression
- Suicide attempts
Access this service
Whitlingham Ward accepts referrals from secure services, the courts, prisons and other mental health services.
Whitlingham Ward admits people for a few months or more. The team works closely with the individual to work out the best treatment based on risk reduction and assessment while they are at the Ward. The team reviews this regularly.
Visiting and onsite facilities
Free parking is available at the Hellesdon site.
Ward access information: Parking is available on the Hellesdon Hospital site. We can provide a full information leaflet on request and will provide one at assessment.
The ward has wheelchair friendly access and disabled toilet facilities.
A cafe is onsite for use by all.
How this service support carers including friends and family
Where possible Whitlingham Ward encourages service users to maintain relationships with family and friends. Where an individual has taken on a carer role, or where there are struggles to balance the caring duties with day to day life, the team will refer that person for a carer’s assessment.
Urgent help
Telephone number (urgent): People already being treated by our service should call 01603 421239.
Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.
If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.
If anyone is at serious risk of harm, call 999 and ask for the police.
For non-life threatening medical situations, call NHS111 on 111.
For more information, see Help in a Crisis.