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Adult Community Mental Health Service North Norfolk and Norwich

  • The Adult Community Mental Health Service delivers a secondary care mental health service for adults between the ages of 25 and 75. Our team provides a service for people with severe and enduring mental health problems. It offers a range of specialist, evidence-based treatments and interventions.  We have Adult Community Mental Health Service teams across Norfolk. They cover North Norfolk and Norwich City.

  • Service Delivery Office: South Norfolk, Gateway house, Gateway 11, Business Park, Farrier Close, Wymondham, NR18 0WF; Norwich City, The City Anchorage, Julian Hospital, Bowthorpe Road, Norwich, NR2 3TD
  • Service Contact: For general enquiries telephone 01603 421421. For the North Norfolk team telephone 01603 421576. For the South Norfolk team telephone 01953 611000. For the Norwich City team telephone 0300 1234178.
  • Address:
    Peddars Centre,  Hellesdon Hospital,  Drayton High Road, Norwich, NR6 5BE

What this service offers

The Adult Community Mental Health Service delivers treatments and interventions in many ways. This includes group sessions and 1 to 1 discussions.  

Services are delivered by a range of mental health professionals. This includes doctors, nurses, assistant practitioners, clinical support staff and peer support staff.    

The Adult Community Mental Health Service also offers service users advice and guidance with a recovery-focused approach.  

Access this service

Referrals to our Adult Community Mental Health Service are accepted from healthcare professionals, including GPs and other mental health teams and services.  

People who wish to use this service should visit their GP to discuss a referral. Or if they are currently involved with another mental health professional, they should speak to them about a referral.  

How this service support carers including friends and family

Our Adult Community Mental Health Service staff are trained to work with carers to support the the recovery of the people who use our services.  

Urgent help

If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.  

Call 0808 196 3494 to speak to our 24 hour mental health crisis line called First Response.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis

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