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Wensum Psychologically Informed Planned Environment (PIPE) (HMP Wayland)

  • Personality disorder pathway post-treatment service for offenders. PIPEs are not a treatment. They are designed to support transition and personal development at significant stages of an offender's pathway.  It is a national service with a focus on the East of England and Midlands regions.

  • Service Contact: Telephone number (general): 01953 804086 Ward telephone number: 01953 804195
  • Address:
    Wensum Service,  E-Wing,  HMP Wayland,  Griston, Thetford, IP25 6RL

What this service offers

What conditions do you treat?  

Personality disorder

Access this service

Referral criteria for the Wensum Psychologically Informed Planned Environment (PIPE) at HMP Wayland is: Male Category C prisoners with a diagnosis or suspected diagnosis of personality disorder linked to offending behavior and who have completed high intensity treatments.  

The team receives referrals by self-referral or through the Criminal Justice System from offender supervisors.  

The team screens referrals within 3 months of receipt. Further interviews for prospective admissions are usually conducted via video link.  

Visiting and onsite facilities

You can find prison visiting information here.  

HMP Wayland has a car park for visitors. There are no charges for use.  

How this service support carers including friends and family

Regular family days are held for the relatives of offenders held at HMP Wayland.

Urgent help

If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.  

Call 111 and select the mental health option to speak to our 24 hour mental health crisis line.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis

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