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St Catherine's Day Treatment Service

  • St Catherine’s Day Treatment Service (known as St Cath’s) is a Community Support service for people with mental health issues. The service offers one-to-one, group and peer support activities at St Cath’s and in the community.

  • Service Manager Lead: Kim Lorenzo (Senior Occupational Therapist)
  • Service Contact: Phone number (general): 01493 444465 Phone number (urgent): People already in the care of the service can call 01493 444465. Email: stcatherinesdayservices@nsft.nhs.uk
  • Address:
    1b St Catherine's Way,  Gorleston-on-sea, Great Yarmouth, NR31 7QB
  • Reception hours: Office hours are 9:00 to 17:00, Monday to Friday

What this service offers

St Catherine's Day Treatment Service provides a therapeutic programme working with service users. The service helps identify people's needs, develop a care plan, work towards goals and review progress.  

The service supports people with enduring mental health problems. The aim is to build coping strategies, break social isolation and promote social inclusion. We do this through meaningful activities that build networks. We also provide training that may lead to employment.  

St Catherine's Day Treatment Service aims are to:  

• Create a safe, supportive and therapeutic environment for everyone who attends the unit. Also to promote a sense of achievement, hope and confidence in service users’ ability to reach their Recovery goals  

• Provide a range of creative, active and social activities to promote Recovery-focused intervention  

• Provide an assessment and treatment service for mental health needs. Also to check, manage and signpost physical health needs, where needed  

• Deliver interventions which are needs-led and service user centred. Also to enable a person to function independently within their own community. We do this by enabling and supporting self-management. We promote autonomy and this decreases the need for people to rely on formal services and professional supports  

• Maximise the quality of life of people with complex mental health problems. We do this by developing care packages to meet their assessed mental health needs  

• Provide time limited support to people whose ability to manage activities of daily living would otherwise be at risk. This helps to maintain the independence of the individual  

• Work with other teams and agencies to develop care packages for people with complex needs  

• Enable improvement in mental health and levels of functioning to a point at which discharge to primary care is possible. Also to prevent escalation of the person’s mental health needs to avoid a crisis  

• Ensure that the service user remains at the heart of their care, working with GPs and primary care as part of a systems wide approach  

• Work within Care Programme Approach to ensure risk assessments, care plans and crisis plans are completed  

• Provide more support to people who are difficult to engage. Aim to maintain contact and increase engagement and compliance  

This Service treats people 18 years and over.  It covers the geographical area of the Borough of Great Yarmouth.  

 

St Cath's Day Treatment Service welcome leaflet - accessible (html)

Access this service

St Catherine's Day Treatment Service is for people:  

  •  aged eighteen or over  
  •  who live within the Borough of Great Yarmouth  
  •  who are registered with a GP within the Borough  
  •  who are receiving support from a care co-ordinator or lead care professional, or  
  •  who are awaiting allocation following formal face-to-face assessment by a Community Mental Health Team (CMHT).  

We will only accept referrals if made by the Care Coordinator or Lead Care Professional. Service users will have had a face to face contact with the referrer. We will discuss the referral with the service user.  

Staff will contact the person and invite them to an assessment and planning session. Their Care Co-ordinator or Lead Care Professional may support them to attend this.  

Visiting and onsite facilities

Parking onsite is limited. There are no restrictions to on-street parking.  

Our unit has disabled access and a disabled toilet.  

We have a kitchen onsite where you can make drinks. Please be respectful of any groups we may have running in the kitchen area.

How this service support carers including friends and family

We involve the service user and their family or carer in the treatment plan while they receive support from St Cath's.  

We involve families and carers in conjunction with the Data Protection Act (DPA). We will complete a DPA form at the point of assessment.  

Carer engagement follows the Triangle of Care. Staff receive specific carer awareness training.  

Urgent help

If you are a service user and are in crisis and need support urgently you can contact your service on the number which will have been provided.  

Call 0808 196 3494 to speak to our 24 hour mental health crisis line called First Response.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis

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