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Child and Adolescent Mental Health Service (CAMHS) Learning Disability Community Service in East and West Suffolk

  • The CAMHS Learning Disability Community Service in East and West Suffolk is a community-based specialist mental health service for children and young people who have a learning disability and are under 18 years old.

  • Service Manager Lead: ​Tabani Mabvura
  • Service Contact: Telephone 01473 237 055.
  • Address:
    2nd floor,  Mariner House,  43 Handford Road, Ipswich, IP1 2GA
  • Service hours: This service is available from Monday to Friday between 9:00 and 17:00.

What this service offers

CAMHS Learning Disability Community Service in East and West Suffolk offers assessments and interventions for children and young people who have mental illness, and/or associated complex neurodevelopmental disorders. They may also present a high risk to themselves or others. 

When somebody is referred to the service our team meets with them and makes suggestions about how they can help. They might also advise if there are other services that could offer better support.   

In some cases, the team will help people to access mainstream services, or other more specialist services.  

The CAMHS Learning Disability Community Service in East and West Suffolk also looks at the person's physical health and other social, educational and environmental factors that may be affecting them. This includes working with them and those who know them well to identify any aspects that may make them unsafe or feel unsafe.   

Throughout assessment and the creation and review of a treatment plan, people who use this service and their family are involved. This ensures they have the help needed to sustain their recovery.  

If our team can help, people who use the service have access to a range of specialist professionals which may include one or more of the following:  

  • Specialist Learning Disability nurses

  • Behaviour Therapist

  • Clinical Psychologist

  • Consultant Psychiatrist.  

These people can offer a range of interventions for mental health. This includes working with people who use this service, and those who support them, at home, work, school, and in the community, in addition to medications and referrals to other services.  

Access this service

Referrals to access this service can be made through the Emotional Wellbeing Hub. Referrals will be supported by the person’s GP or Community Paediatrician. They will provide evidence that the person meets our eligibility criteria.  

Referrals are triaged upon receipt and a specialist assessment date is booked by individual needs.  

To be eligible for referral to this service the person must be under 18 years of age and:  

  • Have a severe to moderate Learning Disability

  • Have mental health and, or complex neurodevelopmental disorders

  • Have high risk challenging behaviours.   

Children and young people who have a mild learning disability will be helped to access generic mental health services.  

Eligible children and young people will be attending or are able to attend special school and be registered with a GP in Suffolk.  

Referrals accepted to the service will have evidence of outcomes from the least intrusive/restrictive support and interventions from other health, social care (Children and Young People) and education providers.  

This service is not for children and young people who have not been diagnosed with a learning disability or who have a stand-alone diagnosis of ASD or any other neurodevelopmental disorder.  

Visiting and onsite facilities

The CAMHS Learning Disability Community Service in East and West Suffolk provide clinics in the following locations:  

  • Child Treatment Centre, Bungalow 6, Walker Close, Ipswich,  

  • Ickworth Lodge, Hospital Rd, Bury St Edmunds.  

Both clinic locations provide parking which is free of charge. Both locations also provide wheelchair access and disabled toilet facilities. 

Our team can arrange to meet service users and their families or carer's access needs. Please advise of specific requirements in advance.  

How this service support carers including friends and family

The CAMHS Learning Disability Community Service in East and West Suffolk works with family members and carers across home, work, school, and community settings, if required.   

Support includes training, advice, information and education about conditions, as well as signposting to other services and supporting further referrals.  

Urgent help

If you are a service user and are in crisis and need support urgently, you should contact the service in office hours by telephoning 01473 237055.   

Between 8:00 and 20:00 contact the crisis team via the Access and Admission team by telephoning 0300 123 1334.  

Call 0808 196 3494 to speak to our 24 hour mental health crisis line called First Response.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives. 

If anyone is at serious risk of harm, call 999 and ask for the police. 

For non-life threatening medical situations, call NHS111 on 111.  

For more information, see Help in a Crisis.

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