Norfolk and Suffolk Staff Support Line

The COVID-19 support service for health and care staff across Norfolk and Suffolk has been launched to help them cope with the immense pressures of working during the COVID-19 pandemic.

The Norfolk and Suffolk COVID-19 support service, run in partnership by Suffolk MIND and Norfolk and Suffolk NHS Foundation Trust (NSFT), will give all health and care staff rapid access to mental health support from local mental health specialists.

Health and care staff can call the confidential COVID-19 support service on 0300 123 1335 - Monday to Friday 09:30 – 16:30

Specially trained Suffolk MIND call handlers will offer emotional support, signposting and referral into the dedicated COVID support clinical team run by NSFT if treatment is needed.

To help providers, organisations and communications teams share information about this service to their colleagues and staff, there is a suite of print, digital and social campaign materials available to download below:


Norfolk and Suffolk Regional Staff Support Service_Communication resources_2021.pdf [pdf] 143KB


Download Regional Staff Support Line A4_Poster.pdf [pdf] 91KB


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