COVID-19: Guidance and updates

This page provides information in relation to the COVID-19 pandemic. This includes how our services are affected, what our current visiting arrangements are, local and national guidance and what to do if you need urgent support.

Temporary service changes

To enable us to respond to the coronavirus pandemic and to keep those who use our services safe and our staff we may have to pause some of our services. If this is necessary those services affected will be listed here. 

If your service is not listed here it means that the service is running and you should continue to attend your appointments as normal. Some appointments, where possible, are now via video or telephone calls instead of face-to-face, but the service will be in contact with you ahead of your appointment if that's the case.

Visiting arrangements

We have a duty to ensure adherence to Government restrictions in order to protect our patients, staff and the wider public. However, we acknowledge that there are some patients for whom the lack of visiting may have a significant impact upon their mental wellbeing.

In circumstances where visiting is assessed as being essential the ward will arrange this whilst also taking care to protect our patients, visitors and staff. 

If you would like to visit a ward please discuss this with the ward staff who will be able to discuss further – contact information for each of our wards is available on our service pages.

In circumstances where visitors are unable to come to wards, the staff will support contact by using facetime, telephone, and other ‘virtual’ means. 

Support for carers

If you are caring for somebody and need support during the pandemic you can contact our us using our dedicated email address carersQAservice@nsft.nhs.uk.

Help keep our hospitals safe

If you are visiting us during the pandemic you can help us to keep each other safe by:

  • Washing or sanitising your hands when you arrive at the hospital/outpatient area,
  • Wearing a face covering,
  • While you are visiting us wash your hands often, or use hand sanitiser,
  • Keeping your distance and staying 2 metres apart from others,
  • Not visiting us if you have symptoms of COVID-19 (a high temperature, a new, continuous cough, loss or change in sense of taste or smell). Instead you should stay at home and book a test at nhs.uk/coronavirus or call 119

COVID-19 death announcements

View announcements of COVID-19 related deaths of those in our care.

Page last updated: 16 April 2021

Our staff discuss the Covid-19 vaccination

Watch the video below which shows our staff from ethnic minority groups talking about the importance of getting a Coronavirus vaccination.

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