East Anglian team delivering mental health support to healthcare workers after the pandemic up for top mental health award | News and events

East Anglian team delivering mental health support to healthcare workers after the pandemic up for top mental health award

A team of dedicated nurses who in weeks set up a mental health support hub for healthcare professional colleagues struggling from the challenges of their role during the pandemic had been shortlisted for a prestigious UK award.

The mental health resilience hub at Norfolk and Suffolk NHS Foundation Trust is a finalist in the National Mental Health Awards for the Team award for work by mental health services during Covid-19. 

They will find out if they have won at a ceremony on October 7.

This impressive nurse-led support service for health, social care and support staff run by us in partnership with Suffolk Mind was mobilised in five weeks over Christmas 2020.

270 staff have been referred, triaged, assessed, and have had or are having trauma-focused therapy since the service launched.

The average referral to assessment time is 1-2 days and assessment to therapy is 1-2 weeks.

Everyone who has been supported by the team have said they found the service to be compassionate, effective, and confidential, and that they would recommend it to a colleague.

Diane Palmer, associate director of nursing and lead for the staff COVID support service commented: “My team and I feel honoured to be shortlisted for this award.

“The Pandemic has brought many challenges for our workforce and in response we quickly mobilised our services to ensure rapid access to a high quality, trauma informed, service that provides assessment and therapy for affected staff across health, social care and the care sector."

Anyone working in health and care services can access support from the team by calling 0300 123 1335, 09.30 – 16.30 Monday – Friday or emailing staffsupport@nsft.nhs.uk   

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