Patients benefit from partnership between Samaritans and NSFT | News and events

Patients benefit from partnership between Samaritans and NSFT

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People leaving hospital have an opportunity to benefit from a gentle listening ear to ease them back into their everyday lives thanks to a new partnership between Norwich Samaritans and NSFT.

Patients who are seen by the mental health liaison team at Norwich and Norfolk University Hospital are being asked if they would like to be contacted by Norwich Samaritans when they leave hospital. Anyone agreeing to a call from the Samaritans will be contacted within 48 hours, at their preferred time.

Caitlin Buck, mental health liaison clinical team leader at NSFT said: “The Mental Health Liaison Team are often supporting people in crisis. A lot can be gained from having the opportunity to talk about things after having had time to reflect on what might have happened. The Samaritans are offering our patients this opportunity.

“The simple referral process makes this service easily accessible to everyone we work with, fitting well with our teams’ ongoing work to reduce barriers to care.”

James Ellis, director of Norwich Samaritans commented: “We’re really pleased to be working with NSFT to support their patients.

“Anyone that takes up the offer of a call can expect a safe, confidential place to talk about anything they’d like to with a non-judgemental, trained listening Samaritans volunteer”.  

Stuart Richardson, chief executive at NSFT said: “This partnership will offer vital help for people experiencing mental illness and supports the governments suicide prevention strategy which aims to reduce the number of suicides in England.”

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