What are the referral criteria?
See above, under 'What conditions do you treat?'.
How can people get referred to this service?
The service encourages self-referral via website www.wellbeingnands.co.uk, email admin@wellbeingnandw.co.uk, leaflet or telephone: 0300 123 1503.
Professional referrals can be made via the Access and Assessment Team, ERS or by completing an online professional referral form via www.wellbeingnands.co.uk/professionals/referral-form/ or through accessing an assessment with a mental health linkworker in
primary care
What to expect when referred
The client should expect a telephone assessment within six weeks of referral receipt.
The client will be contacted by a member of the administration team within three days to arrange this assessment. If the administration team are unable to reach the client by phone within three days, they will contact the client by letter to ask them to call the service to arrange the appointment.
Access and facilities
We see people in multiple venues across East and West Suffolk and so parking details will vary and will be included in appointment letters. We will ask about any access needs to ensure that you are seen in a setting that is suitable for your needs.