We aim to be youth-friendly and accessible, working in partnership with third sector agencies and involving you as a service user in the development of our service.
We may offer you an initial telephone triage with a mental health practitioner to help us get more information, some of which we understand is sensitive. This is to make sure you're offered an initial assessment by the most appropriate professional in our team or a partner agency.
Following your assessment, the clinician discusses alternative treatment options with you.
In the team we have psychiatrists, psychologists, nurses, social workers, occupational therapists, assistant practitioners and community support workers. The team offers one-to-one and group interventions. We don't always offer diagnosis or medication, but our work is centered around what you perceive to be the problem as an individual.
The frequency of your visits depends on your needs and on your discussion with us. We always endeavor to respect individuality and any care package we offer is designed in conjunction with you to enable you to achieve an optimum level of emotional and mental wellbeing.
Moderate to severe depression
Post-traumatic stress disorder
We aim to involve carers in the assessment and care planning, with your agreement, to discuss issues they may be concerned about. We give information on carer support groups to carers so they can meet with other carers for support and advice.
For individuals who have taken on a full-time carer role, or are struggling to balance their caring duties with day-to-day life, we carry out a carer's assessment.
14 – 25 years
Thurlow House, Goodwins Road, Kings' Lynn PE30 5PD
East Norfolk, Great Yarmouth and Waveney
Cranbrook Centre, Northgate Hospital, Northgate Street, Great Yarmouth NR30 1BU
80 St Stephen's Road, Norwich NR1 3RE
0330 058 1840
Telephone number (urgent)
We accept referrals from GPs, schools, health visitors, self-referrals and all agencies involved with young people and their families