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Help in a crisis
Service Page
Wensum Psychologically Informed Planned Environment (PIPE) (HMP Wayland)

 What help do you offer?

​Personality disorder pathway post-treatment service for offenders. PIPEs are not a treatment; they are instead designed to support transition and personal development at significant stages of an offender's pathway.

What conditions do you treat?

Personality disorder 

What age range does this service treat?

18 to 65 years

What geographical area does this service cover?

National service with a focus on the East of England and Midlands regions

 What support do you offer carers, family and friends?

​Regular family days are held for the relatives of offenders held within the service at HMP Wayland.

 Referral to the service

Referral criteria

Male Category C prisoners with a diagnosis or suspected diagnosis of personality disorder linked to offending behavior and who have completed high intensity treatments.

How can people get referred to this service? 

Referrals are accepted by self-referral or through the Criminal Justice System from offender supervisors.

What to expect when referred

Referrals are screened within 3 months of receipt. Further interviews for prospective admissions are usually conducted via video link.

 Contacting the service

Service administrative address: Wensum Service, E-Wing, HMP Wayland, Griston, Thetford, Norfolk IP25 6RL

Telephone number (general): 01953 804086

Telephone number (urgent):

If there is an emergency and people are in immediate danger, call 999 for an ambulance.

If you are not a service user but require urgent support, contact your GP or call:

Samaritans: 116 123

NHS 111 (NHS support for non-life threatening situations): 111

For more information, see Help in a Crisis​.

 Contacting the ward

Ward name: Wensum Service, E-Wing

Ward address: HMP Wayland, Griston, Thetford, Norfolk IP25 6RL

Ward telephone number: 01953 804195

Visitor information: Prison visiting information can be found here.

HMP Wayland has a car park for visitors. There are no charges for use.

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