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Under 18 Wellbeing

 What help do you offer?

​We offer individual therapy, group work, webinars, guided self-help and are commissioned to refer 13-15 years old’s to 4YP Counselling Service.


Following an assessment with a Primary Mental health Worker, intervention will be CBT informed with Children’s Wellbeing Practitioner or a Cognitive Behaviour Therapist. In some teams we also offer EMDR and IPT-A.


The interventions would be for a maximum of 12 weeks. The interventions, for young people aged around 11 and upwards would be direct with the young person. For younger children the interventions would be with the parents/carers.


We also offer webinars for parents and young people and a group for parents in supporting their children in managing their anxiety.


We also offer consultations for all schools, GP surgery’s, School Nursing teams, Early Help teams, Social Care teams and other professionals in Suffolk.


 How do I get help from your service?

​Referral to our service is via the Emotional Wellbeing Hub online, via the Emotional Wellbeing Gateway or via phone on 03456002090.


 What hours is your service available?

​9am to 5pm, Monday to Friday excluding bank holidays.


 What can I expect from you?

Bespoke support provided in a timely manner following assessment.


 What is the main address of your service?

​East  Suffolk:

  • Mariner House,
    48 Handford Road,
    Ipswich, Suffolk,
    IP1 2GA


West Suffolk:

  • Child Health Centre,
    Hospital Road,
    Bury St Edmunds
    IP33 3ND

 How can I contact you?

​East Suffolk: Telephone 01473 296110.

West Suffolk: Telephone 01284 741600.


 What conditions do you treat?

​Generalised anxiety and worry, social anxiety, panic, phobias, health anxiety, OCD, low mood and depression, PTSD single trauma and vomit phobia.


 What support do you offer carers including friends and family?

​Family often directly involved in assessment and treatments therefore interventions bespoke created to support them as well as the patient.


We provide online webinars particularly for younger patient often aimed at parents. We also create blogs and videos on website which are accessible to all.


 Service manager name?

​Luke Croager and Hayley Sykes.


 I need help urgently! Who do I call?

​Telephone our Emotional Wellbeing Hub (Urgent but not crisis) on 03456002090.    

If you are in crisis call our First Response service on 0808 196 3494.