Thurne Ward is 15-bed mixed gender, acute admission and assessment ward.
What conditions do you treat?
We also assess people who don't have any formal diagnosis, to establish a diagnosis and formulate a treatment plan.
What age range does this service treat?
What geographical area does this service cover?
Thurne Ward cover's Norwich and Central Norfolk (North Norfolk and South Norfolk)
We send out a carer’s pack by post to all service users' next of kin or nearest relative who have been admitted.
We have a dedicated carer’s lead in the hospital whom we often ask to contact family and carers who can signpost to support services.
We also offer carer’s assessments.
What are the referral criteria
Hospital admission is usually only necessary if your risks can't be safely managed in the community. Usually, less restrictive options would have been explored such as the crisis team taking you on and visiting / treating you at home.
How can people get referred to this service?
CRHT assess and gatekeep our admissions following a referral from GP, Wellbeing or Community Mental Health Team.
Psychiatric Liaison Team at the Norfolk and Norwich University Hospital also gatekeep admissions for people who have been admitted there and may require further assessment or support.
We also receive service users from the 136 Suite and sometimes police custody.
What to expect when referred
Once a bed is sourced, the team that referred you should inform you of this and organise when you will be admitted by liaising with you and the ward.
When on the ward, you will be shown round and have a routine physical health check with either the ward medic or duty doctor if out of hours. The nurses will develop a care plan with you and you will be seen by the consultant at the earliest convenience. We will meet with you regularly to review your care and treatment where carers, family and other professionals involved may be invited.
We will work with you to maintain your safety, improve your mental health and aid you in your recovery by working towards your discharge.
Please note that we are a non-smoking site; we offer nicotine replacement therapy on the ward but if you own a vape, please bring it with you.
Name of Ward Manager: Stuart Curror
Office hours (days and times): Mon-Fri 9-5
Telephone number (general): 01603 412185
Telephone number (urgent):
If there is an emergency and people are in immediate danger, call 999 for an ambulance.
If you are not a service user but require urgent support, contact your GP or call:
Samaritans: 116 123
NHS 111 (NHS support for non-life threatening situations): 111
For more information, see Help in a Crisis.
Ward name: Thurne Ward
Ward address: Hellesdon Hospital, Drayton High Road, Norwich, Norfolk NR6 5BE
Ward telephone number: 01603 421185
Ward access information: We have a car park and disabled access and facilities. We also have a cafe onsite.