provide a comprehensive, recovery-focused community model of care for offenders
who have been, or are in the process of being, discharged from a secure unit.
team consists of doctors, nurses, support workers, psychologists, occupational
therapists and social workers, as well as administration staff. A designated
community responsible clinician leads the care for everybody using our services
in the community.
responsibilities include extensive liaison with the Ministry of Justice,
provision of social supervision reports, expert risk assessments and Care
Programme Approach processes, administration and monitoring of medication and
identifying referral pathways to facilitate your transfer to adult recovery
teams or primary care.
community team works towards community rehabilitation for service users and
encourages and supports people to consider applying for discharge from the
Mental Health Act, with the ultimate aim of your transfer to general services
or primary care.
work with people to reduce risk at all times. Crisis plans are discussed and
agreed and shared with crisis resolution home treatment teams to ensure out of
hours support for you at all times.
What conditions do you treat?
• Severe enduring mental illness
• Bipolar disorder
• Personality disorder
• Offending behavior
What age range does this service treat?
18 years and over
What geographical area does this service cover?
Norfolk and Suffolk
How can people get referred to this service?
FCMHT referral form must be fully completed for all referrals
form is intended to give a clear sense of why the referral is being made and
basic biographical and risk history will improve the quality of the care we
referral needs to have been discussed / reviewed in an MDT meeting such as ward
round or CPA, and a senior clinician needs to support the referral.
What to expect when referred
Initial assessment and if accepted, in reach to unit and when discharged, full multi-disciplinary input in the community.
Name of Operational Manager: Pacival Mupemhi
Secure Services Forensic Community Team North
Service administrative address: Kestrel House, Hellesdon Hospital, Drayton High Rd, Norwich, Norfolk, NR6 5BE
Office hours (days and times): Mon-Fri, 9am-5pm
Telephone number (general): 01603 786782
Telephone number (urgent): If you are a service user, you are in crisis and need support urgently, you contact the service (Mon-Fri, 9am-5pm): 01603 786782. Out of hours, contact the crisis team via the Single Point of Contact: Central and West Norfolk (inc Norwich and King’s Lynn): 0300 790 0371; East Norfolk, Great Yarmouth and Waveney: 0300 123 1882
Secure Services Forensic Community Team South
Service administrative address: Cedar House, 17 Ribbans Park Road, Foxhall Road, Ipswich, Suffolk, IP3 8XL
Telephone number (general): 01473 322252
Telephone number (urgent): If you are a service user, you are in crisis and need support urgently, you contact the service (Mon-Fri, 9am-5pm): 01473 322252. Between 8am and 8pm, contact the crisis team via the Access and Admission team: 0300 123 1334.
If there is an emergency and people are in immediate danger, call 999 for an ambulance.
If you are not a service user but require urgent support, contact your GP or call:
Samaritans: 116 123
NHS 111 (NHS support for non-life threatening situations): 111
For more information, see Help in a Crisis.