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Help in a crisis
Service Page
Mental Health Acute Liaison Service

 What help do you offer?

This service is designed to help you if you arrive at an acute hospital in the region and you have mental health issues or need mental health assessment.

We offer mental health assessments, brief intervention and treatment if you are experiencing mental health difficulties within the acute hospital.

All acute hospitals are currently served except for the James Paget Hospital in Gorleston-on-Sea, however an extension of the service to this hospital is in progress.​

 How do I get help from your service?

​If you are a patient at one of the participating acute hospitals then you are automatically eligible for help.  All our referrals come from within the hospital. We don't take self-referrals.

 What hours is your service available?

​Ipswich Hospital ​

​7 days a week, 7am to 9pm​​

​James Paget University Hospital, 

​7 days a week, 24 hours a day

Norfolk and Norwich University Hospital

7 days a week, 24 hours a day

Queen Elizabeth Hospital, King's Lynn​

7 days a week, 24 hours a day​

West Suffolk Hospital, Bury St Edmunds​

Monday to Friday, 8am to 9.30pm​​

 What can I expect from you?

​You can expect to be referred to us by the acute hospital you are admitted to, either by the A&E Department or by your inpatient ward. You can receive a mental health assessment, plan of care or treatment as appropriate.

 What is the main address of your service?

​Ipswich Hospital Psychiatric Liaison Team

Ipswich Hospital
Heath Road
Switchboard number 01473 712233​

​James Paget Hospital Liaison Team
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
Switchboard number 01493 452452​

Norfolk and Norwich University Hospital Liaison Team
Norfolk and Norwich University Hospital
Colney Lane
Switchboard number 01603 286286

Queen Elizabeth Hospital Liaison Team
Queen Elizabeth Hospital 
Gayton Road
King's Lynn
PE30 4ET
Switchboard number 01553 613613 extension 4900

West Suffolk Hospital Psychiatric Liaison Team
West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Switchboard number 01284 713000



 What conditions do you treat?

Any mental health issue or mental health assessment.​

 What support do you offer carers including friends and family?

​We can offer support and advice to carers as appropriate

 Clinical Team Leads

​Ipswich Hospital ​

​Maureen Parnell​​

​James Paget University Hospital, 

​Laura Woodcock

Norfolk and Norwich University Hospital

Ruth Terry and Caitlyn Buck

Queen Elizabeth Hospital, King's Lynn​

Stephen Monsey-Cribb ​

West Suffolk Hospital, Bury St Edmunds​

Tim Smith

 I need help urgently! Who do I call?

​Call your GP or access and assessment centre. Out of hours see our help in a crisis page.