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 MBU documents

 Charitable funds

​If you would like to raise money for the Mother and Baby Unit, or any of our other services, please visit our Charitable Funds page.

 NHS 'Mum & Baby' app

​New app designed to provide information to pregnant women, their partners and family. Available to download on Apple and Android phones. 

 Upcoming events:

Kingfisher Mother and Baby Unit

The MBU offers hospital admissions for women and their babies where a mother is experiencing perinatal mental health problems when treatment cannot be provided at home.

 What conditions does the service treat?

Specialist inpatient care for women with moderate to severe mental health conditions without separation from their babies.

Following a stay on the Kingfisher Mother and Baby Unit, patients continue to receive support from our team whilst transitioning back into daily life. This includes 28 days of 24/7 telephone support from ward staff and 3 months of ongoing support from our Mother and Baby Unit Outreach team. The outreach team operates between the hours of 9am-5pm 7 days a week. The team is made up of senior clinicians, some of whom patients will have met during their time on the Mother and Baby Unit. They will be able to offer routine face to face and telephone appointments to support our patients with their transition back into the community.

 What support do you offer carers, family and friends?

Carers assessment, family support, couples’ sessions when appropriate. Family involvement with delivery of care. Extended visiting hours to support partners to have time bonding with their baby.

 What age range does this service treat?

Women from age of 17 of child bearing age.  Admissions can be from 32 weeks pregnant until baby is 1 year.

 Service contact information

Ward ManagerLaura Barnes
Service administrative addressKingfisher Mother and Baby Unit, Hellesdon Hospital, Drayton High Road, Norwich, Norfolk NR6 5BE
Office hours (days and times) Mon-Wed, 9am-5pm
Telephone number (general) 01603 786745

Telephone number (urgent)

If you are a service user, you are in crisis and need support urgently, you can contact your service on 01603 786745.

If there is an emergency and people are in immediate danger, call 999 for an ambulance.

If you are not a service user but require urgent support, contact your GP or call:

Samaritans: 116 123

NHS 111 (NHS support for non-life threatening situations): 111

For more information, see Help in a Crisis​.

 Referral information for the public

Referral criteriaReferral form, including criteria, can be found on
How can people get referred to this service? We accept referrals from other health and social service professionals.

What to expect when referred

MBU will prioritise referrals according to clinical need. In some cases, we can admit urgently if information provided by the referrer suggests that it is appropriate, while in others we might need further information or specialist assessment before admission can be arranged. We are happy to discuss potential referrals or be contacted for advice.

 Referral information for clinicians – information for health professionals only

Referral criteria (summary)

Postpartum psychosis or previous history of:

• Diagnosis of bipolar affective disorder, schizo-affective disorder or other psychoses

• Moderate or severe antenatal / postnatal depression or anxiety disorders including previous severe depressive episode / postnatal depression requiring treatment in hospital / secondary care.

• Women in the antenatal period over 32 weeks gestation

Please see exclusion criteria on

Contact details 01603 786781

 Related services

​Community Perinatal Teams:

  • Norfolk and Waveney

  • Cambridgeshire and Peterborough

  • Suffolk

Get me out the four walls charity

 Information about the ward

Service user information 

Arriving at the ward:

There is free parking on site opposite the ward entrance.

In hours, please come to the ward reception. Out of hours, please use intercom to ward office.

We ask that you bring a supply of things you would need to care for yourself and your baby when away from home.

The ward can provide a list if needed.

On the ward:

All our meals are freshly prepared by our cooks in our on-site kitchen and menu plans are discussed with patients. Health choices are offered for both mums and weaning babies. 

Visitor information 
Visiting hoursFor family members and friends between 3pm and 8pm. Partners or nearest relative can visit between 10am – 8.30pm, if prearranged with staff to allow support with baby care and bonding.
Visitor information / instructions

Visits are normally expected to be limited to no more than 2 people and last no longer then 2 hours. Please discuss visiting outside of these hours with staff and if you plan to bring younger children. 

Visitor parking information
There is free parking available outside the unit.