We are a secondary mental health service offering support to those aged 14 to 25 in east Suffolk.
This service will engage with clients, individually and within families, inclusively across cultures and contexts.
Staff will conduct specialist assessments and plan packages of care.
We offer a full comprehensive assessment that looks at the holistic needs of the individual and provide:
We obtain information from all sources involved in the individuals care to aid our assessment and help plan out interventions.
We are a team of highly skilled practitioners who work alongside policies and procedures as well as evidence based practice.
We promote recovery and work at all times with values and anti-discriminatory practice.
Referral to our service is via the Emotional Wellbeing Hub online. Also via the Emotional Wellbeing Gateway or via phone on 03456002090. Your GP or any professional can make this referral but you can also self-refer.
9am to 5pm, Monday to Friday, excluding bank holidays.
Initially we will contact you to discuss the referral, to make sure it is what you are seeking, to explain what we do and to gather any new information.
An assessment will then be arranged, usually face to face and we will gather further information and talk with the young person and their family members.
We will then either signpost you to a more appropriate service if this is agreed, or we will develop a care plan with you in collaboration, with agreed set goals.
You have an arranged schedule of contact. For some people this is intensive, involving face-to-face or telephone contact several times a week. For others this involves a monitoring service with weekly or monthly contact. Some contact occurs individually in a clinic, at your home or in the community. At other times we deliver evidence-based interventions in groups.
If you are receiving a care package under the Care Programme Approach, you have your care coordinator as your primary link in the team, but you may also talk to other clinicians and administrators as part of your care plan.
You will know how to get hold of your care coordinator if you need to, including during times of urgency.
Mariner House, 48 Handford Road, Ipswich, Suffolk, IP1 2GA.
If you are open to our service you can contact your named worker or the duty worker on 01473 341100.
Any young person aged 14-25 years who has a significant level of dysfunction across contexts (home, school, community, work) in association with a mental health difficulty.
Presenting with / requiring assessment of the following:• Anxiety• Depression • Obsession and / or compulsive disorder• Psychosis• Eating Disorders• Deliberate self harm• Phobias• Neurodevelopment disorders (e.g. AD(H)D)• Somatic disorders• Adjustment disorder• Other critical physical illness or developmental disorders where there is a co-morbid mental health disorder.
Carers and family and friends will be invited to join the assessment process, particularly important if a child is under 18. On most occasions the child agrees with this, but on the occasions they do not we will take this into account and offer some compromise.
In situations when the young person is over 18 we do need their consent for carers/ family input, unless risk is considered a significant factor. This may then be overruled.
Family therapy is a key treatment in the youth pathway. We have access to carers leads and we can offer full carers assessments and access to the carers budget for short breaks.
We include your friends and family in care planning and perform carer assessments to reflect their role as significant contributors to the care plan.
We encourage your nearest relatives and next of kin to participate in decisions made with you about your care, and invite them to formal reviews as well as supporting the interventions described as part of the Care Programme Approach.
Our duty worker is available from 9am to 5pm by calling your team number which you will be provided on your first contact with the team.
Outside of these hours contact our First Response Team on 0808 196 3494.