How can people get referred to this service?
Referral is via your GP or other registered health professionals.
If you have concerns about your memory or mental health, visit your doctor who will carry out some initial tests, bloods and ECG (electro-cardiograph), if necessary, and will then refer you to the appropriate service via the Access and Assessment Team (0300 123 1882).
What to expect when referred
A clinician may initially contact you by telephone to confirm that:
a) you would like to be assessed
b) whether you could access our clinic service or need to be seen at home
The clinician may also gather a little extra information that may help with your assessment and be able to prioritise the urgency.
You will then, for memory treatment, receive an appointment in the post.
Once in the clinic, you will see a specialist clinician, who will take the history of your concerns and do a test regarding your memory. You may or may not be given a diagnosis at this time; sometimes more information needs to be gathered and further assessment undertaken. We like people to have a loved one, close friend, relation with them to help with information / history.
If you are referred for other mental health issues, the relevant clinician will contact you, often by phone, to arrange an appointment. Often this takes place in the home, but we do have Nurse Prescribers in the team who will be looking at offering some clinic appointments.
Facilities on site
Parking is available on site, this includes designated disabled parking spaces.
The site has full disabled access and toilet facilities.
Full refreshments are not available but a water cooler is.
