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Help in a crisis
Service Page
Adult Community Mental Health Service - Central Norfolk

 What help do you offer?

Our service delivers a secondary care mental health service for adults over the age of 25. We provide a service for people with a severe and enduring mental health problem and offer a range of specialist, evidence-based treatments and interventions in line with NICE guidance. 

We deliver our treatments and interventions in a number of ways, including group sessions and 1 to 1 discussion, which are delivered by a range of mental health professionals, including doctors, nurses, assistant practitioners, clinical support staff and peer support staff.  

We also offer service users advice and guidance with a recovery-focused approach.

What age range does this service treat?

We provide a service for people between the ages of 25 and 75.

What geographical area does this service cover?

There are number of community mental health teams across the central Norfolk area covering North Norfolk, Norwich City and South Norfolk.

 What support do you offer carers, family and friends?

Our staff are trained to work with carers to support the service user's recovery.

 Referral to the service

Referals to our service are accepted from other healthcare professionals, including GPs and other mental health teams and services.

How can people get referred to this service? 

Please visit your GP to discuss referral to our service. If you are currently involved with another mental health professional, please speak to them about referral.

 Contacting the service

Service administrative address: 

North Norfolk

Peddars Centre
Hellesdon Hospital
Drayton High Road
Norwich NR6 5BE

01603 421576

South Norfolk

Gateway house
Gateway 11 Business Park
Farrier Close
Wymondham NR18 0WF

01953 611000

Norwich City

The City Anchorage
Julian Hospital
Bowthorpe Road
Norwich NR2 3TD

0300 1234178

Office hours (Mon-Fri, 9am – 5pm, excluding bank holidays): 

Telephone number (general): Please contact teams on the numbers above or 01603 421421.

Telephone number (urgent): If you are a service user, in crisis and need support urgently, you can contact your service on the number which will have been provided.

If there is an emergency and people are in immediate danger, call 999.

If you are not a service user but require urgent support, contact your GP or call:

Samaritans: 116 123

NHS 111 (NHS support for non-life threatening situations): 111

For more information, see Help in a Crisis.