Our service delivers a secondary care mental health service for adults over the age of 25. We provide a service for people with a severe and enduring mental health problem and offer a range of specialist, evidence-based treatments and interventions in line with NICE guidance.
We deliver our treatments and interventions in a number of ways, including group sessions and 1 to 1 discussion, which are delivered by a range of mental health professionals, including doctors, nurses, assistant practitioners, clinical support staff and peer support staff.
We also offer service users advice and guidance with a recovery-focused approach.
What age range does this service treat?
We provide a service for people between the ages of 25 and 75.
What geographical area does this service cover?
There are number of community mental health teams across the central Norfolk area covering North Norfolk, Norwich City and South Norfolk.
Our staff are trained to work with carers to support the service user's recovery.
Referals to our service are accepted from other healthcare professionals, including GPs and other mental health teams and services.
How can people get referred to this service?
Please visit your GP to discuss referral to our service. If you are currently involved with another mental health professional, please speak to them about referral.
Service administrative address:
Peddars CentreHellesdon HospitalDrayton High RoadNorwich NR6 5BE
Gateway houseGateway 11 Business ParkFarrier CloseWymondham NR18 0WF
The City AnchorageJulian HospitalBowthorpe RoadNorwich NR2 3TD
Office hours (Mon-Fri, 9am – 5pm, excluding bank holidays):
Telephone number (general): Please contact teams on the numbers above or 01603 421421.
Telephone number (urgent): If you are a service user, in crisis and need support urgently, you can contact your service on the number which will have been provided.
If there is an emergency and people are in immediate danger, call 999.
If you are not a service user but require urgent support, contact your GP or call:
Samaritans: 116 123
NHS 111 (NHS support for non-life threatening situations): 111
For more information, see Help in a Crisis.