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Help in a crisis
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Autism Diagnostic Service (Suffolk)

 What help do you offer?

We provide autism diagnosis using a multi-disciplinary approach and following NICE guidelines.

We have a youth team which covers young people aged 11 -18 years and an adult team covering people over 18

If a diagnosis is made and you have autism. We provide advice and support to help you and your family to understand the diagnosis and advise  you on ways that might help you manage the problems or challenges you may face at home, work or in education.

We offer clinics throughout east and west Suffolk and try to meet you as close to your home as possible.

What conditions do you treat?

We diagnose autistic spectrum disorders; we have very limited post diagnostic support for those people who we have given a diagnosis of autism.

What age range does this service treat?

11 years and over (no upper age limit)

What geographical area does this service cover?



 What support do you offer carers, family and friends?

With your permission, we ask your family for information about you, to assist in the assessment process. We can offer carer assessments for your family if you are over 18.

We support carers to understand a diagnosis of autism and what this might mean to the family of the person living with autism and signpost them to organisations that can offer longer term support. We work with Suffolk Family Carers to offer support sessions specifically for families and family carers of people who are diagnosed with autism.​


 Referral to the service

How can people get referred to this service? 

If you are an adult over 25 speak to your GP about a referral. Other health professionals can also refer you. They need to send a referral form to our Suffolk Access and Assessment Team (AAT).

If you are aged 11-18, a youth referral request needs to go through the Emotional Wellbeing Hub (EMHub) on 0345 600 2090.

Both AAT and the EMHub will screen and triage for indicators of autism, but can also give advice on other services if they think they are needed rather than an autism assessment.

What to expect when referred

The AAT team and the EMHub will contact you and may refer you onto us. To help with this you may be asked a series of questions that help us to decide if a diagnosis of autism is likely. When we receive your referral form, it is considered carefully by our teams and we may then also refer you to another service for support, if an autism diagnosis is not indicated. We let you know the outcome of your referral either way.

If your referral is accepted for an assessment to take place, there are waiting lists but after a few months we will contact you by telephone or letter and arrange a time to meet with you and your family or carer to gather some information. We will try to meet you as close to your home as possible, from our bases in Bury St Edmunds, Stowmarket and Ipswich.

We request your consent and can give you information about autism and what having a diagnosis may involve.

If you wish to proceed, our team of qualified and experienced clinicians complete a comprehensive assessment in order to obtain an accurate diagnosis. This will involve face to face appointments with you and your family. A full report is completed and sent to you and your GP explaining the outcome of your assessment. You may or may not receive a diagnosis of autism.​

 Contacting the service

Service administrative address: Autism Diagnostic Service Suffolk, Haymills House, Station Road East, Stowmarket IP14 1RF

Office hours (days and times): Mon-Fri, 9am-5pm

Telephone number (general): 01449 745389

Telephone number (urgent): 

If there is an emergency and people are in immediate danger, call 999 for an ambulance.

If you are not a service user but require urgent support, contact your GP or call:
Samaritans: 116 123
NHS 111 (NHS support for non-life threatening situations): 111

For more information, see Help in a Crisis.​


 Clinics offered by the service

Clinic details
Name of clinicSuffolk Autism Diagnostic Service
Who clinic is forAutism diagnostic assessments for Suffolk CCG patients aged 11 years to end of life.
Address where clinic heldHaymills house, Station Rd East, Stowmarket, IP14 1RF
Parking (eg availability, cost)Free visitor parking, extra parking close by for a fee at train station
Accessibility informationAccessible service, automatic doors, lift, reserved parking
Any other informationMore information including pictures of venues and staff involved in this service can be found at​