Steve took up his post for West and South Norfolk at the start of July
2019, after spending the previous six years volunteering with the Trust and running
groups for service users.
He is now working closely with colleagues from across NSFT, as well as
patients, families and partner organisations to further improve services and
build on good work already taking place.
“It’s early days and a huge learning process, but I’m really enjoying it,” said Steve. “I’ve spent the last few years volunteering to try to get
service users more involved, so this role seemed like the logical next step.
I’m pleased the Trust is really placing service
users centre stage.”
Having been retired for a few years, Steve wasn’t looking to
return to work, but saw the new role and structure within NSFT as an
opportunity he couldn’t ignore. He sees a changing culture in the organisation – the
new Care Groups provide the opportunity to make sure the voices of service
users and carers are integral to the decision-making process, as well as
ensuring that local decisions can be made more quickly.
He said: “It’s so important to engage with service users and carers as
we need to make sure we are delivering care plans which they support, and which
meet their needs.”
Steve is aware that many other agencies can help the Trust and service
users by providing many other services and is keen to look for all the ways we
can engage with people to involve them in ways which best suit their needs.
Steve’s professional career of some 40 years has been spent
mainly in public housing where he worked for a number of local authorities, as director
at three. He was a university lecturer of social studies and professional
qualifications for six years and had time as a researcher and consultant for a
major consultancy with offices around the world.
“My whole working life has been very much working with
people and seeking to make a difference,” he said.
Steve has used mental health services twice with NSFT and
once in Hampshire and he has also been a carer. He believes he can bring both
understanding and empathy to the role through both his professional career and