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Help in a crisis

"A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support"
​Carers Trust

Anyone can become a carer. Carers come from all walks of life, all cultures and can be of any age. ​Many feel they are doing what anyone else would do in the same situation: looking after their mother, son, or best friend and just getting on with it.​

​Carers Leads

NSFT is committed to supporting carers who support people under our services.

The Trust has a number of Carers Leads working across each of our service localities.

Your main contact for one-to-one support in your role as a carer or supporter will be the Carers Lead in your local area. 

The Care Act 2014

  • Entitles carers to an assessment of their needs by the local authority
  • Recognises carers in law in the same way as those they care for 
  • Improves access to support, enabling better planning and prevention of crisis

What is it and what does it mean for me? Click here

To contact Norfolk County Council, click here

To contact Suffolk County Council, click here

Young carers and young adult carers

Young carers and young adult carers in England have the right to information and to an assessment of the support they need from the council. For additional information and advice for young and young adult carers, click here


If you have a question about medication, speak to your care co-ordinator and they will put you in touch with a pharmacist. If you can't get hold of your care co-ordinator, you can email: 

Recovery is for everyone, including you as a carer - The Recovery College

Our Recovery College has a four-week Carers course, "Carers and the Recovery Journey"

Click here to view courses and timetables and how to enrol as a student. 

Help and advice: m​oney and benefits for carers

Some carers can claim Carer's Allowance but there are other benefits that you may be able to get. For additional information, click here.

At NSFT, we work with many Third Sector partners and several of these can provide help, support information, guidance and support for carers​​.​ 

Self-help guides

A range of self-help guides are available to download in several formats, with information on Abuse, Alcohol, Anxiety, Bereavement, Controlling Anger, Depression, Domestic Violence, Eating Disorders, Hearing Voices, Obsessions and Compulsions, Panic, Post Traumatic Stress, Postnatal Depression, Self-Harm, Shyness, Social Anxiety, Sleeping, and more. To access these guides, click here.

 To find out more, click on a button below: