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Help in a crisis
Contact us

 General enquiries

​For general enquiries, please contact our 24 hour main switchboard on 01603 421421.

The switchboard can redirect you to any team in the Trust.

Contact details for individual teams can be found on our services directory.

Alternatively, you can write to us at:

Trust Headquarters
Hellesdon Hospital
Drayton High Road

Please note that if you have clinical related enquiries, appointment attendance changes or enquiries, or updates to your personal information, please contact the team treating you.

Our Patient Advice and Liaison Service (PALS) is here to help if you need advice, have concerns or are not sure who to turn to for help, you can email

For general information and non-urgent media enquiries, you can email our communications team on ​

 Find help

​For advice and help on who to contact in an emergency or crisis, or when you aren’t sure where to go for help, please visit our "Find help" page.

The Trust has a single point of referral for each county.
Call 01603 421570 in Norfolk or 0300 123 1334 in Suffolk.

Please note that the majority of our services are not self-referral and you may be advised to speak to your GP or other health care professional.

You can find out how to get in touch with individual teams by searching our service database.

If you are unsure who to ask for help, you can also contact our Patient Advice and Liaison Service, who will be able to assist you. Click here for more information.

 You may also find the following links helpful: