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Policies and procedures

Our policies and procedures, listed below, are developed in consultation with stakeholders as appropriate, and approved by the Board of Directors where necessary. If you are unable to locate the information you are looking for please contact the Patient Advice and Liaison Service (PALS) and they will be happy to help.

Clinical policies

Quality policies including risk management policies

Same sex accommodation 

Infection control

Data Protection and ICT Security Policies


Estate management
Our sites and land holdings are all used in the provision or support of healthcare. For the full list, or for copies of environmental reports, please write to:

Head of Strategic Estates and Maintenance Services
The Hollies
155 Ribbans Park Road
Suffolk IP3 8LS


Details of the Trust's accounting policies are included in the notes to the accounts which can be accessed via the links under "What we spend and how we spend it"'

Anti-Fraud, Bribery and Corruption Policy 

Contact the NHS Fraud and Corruption Reporting Line (powered by Crimestoppers) on 0800 028 40 60 (Freephone). Lines are open 8am - 6pm Monday to Friday.

Or report online via this link: NHS Counter Fraud Authority

Human Resources
With over 4,000 staff working for the Trust, we are a major employer within the local economy. We therefore aim to be an employer of choice in an extremely competitive environment. We are committed to keeping staff informed of all major developments throughout the Trust on a regular basis, and do this through our bi-monthly magazine, our extensive intranet site, our monthly staff briefing meetings and annual staff survey.