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How do I make a compliment or suggestion?

​We take pride in what we do and want to ensure you receive the best quality care possible. Sometimes you might feel a member of staff or team has provided you with great service or gone the extra mile to help you. If you would like to tell us about one of these occasions we would love to hear from you, as this helps us understand what you consider to be a great experience. It also encourages us to continually improve what we do. 

If you would like to let us know about a positive experience you can do so by talking to the team you received a service from or by contacting our Patient Advice and Liaison Service (PALS).  You can also write a review on our NHS Choices profile.

Your suggestion or compliment will be used by the Trust to help us review and update how we deliver our services. We may even share your compliment or suggestion anonymously with staff across the Trust to ensure best practice in other services.

Help us to help you: Suggestions, compliments and complaints leaflet​