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Leadership Transformation Recruitment

 
C​lick below to see our Trust Quality Improvement Plan...
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The Leadership Model Overview​​

 
"The need to positively change our culture so we can improve the quality and safety of support to our service users is the only priority for our Trust Board; we need to do better for the people of Norfolk and Suffolk and we are committed to achieving this at pace." 

 
Stuart Richardson, Chief Operating Officer 

 
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This is a career-enhancing opportunity to develop and implement real system-wide change for people with mental health and learning disabilities, which can provide life changing outcomes and real co-produced service transformation.​

We're a Trust in need of change, developing our services and teams are the top of our agenda; this is an opportunity to be part of the change.  

Organised around locally-based Care Groups and reporting into a new Deputy Chief Operating Officer, the newly-formed leadership teams will consist of a Service User Experience Lead, Clinical Director, Nurse Lead and Service Director.  Choosing to join us in one of these roles will give you the opportunity to be integral to changes at a local, Trust and system-wide level; bettering our services for the needs of our service users across Norfolk and Suffolk. 

Q&A with Stuart Richardson, Chief Operating Officer 

"How unacceptable is it that in the 21st Century that if you have a severe mental illness or learning disability you will most likely die 10 to 25 years earlier than everyone else; people deserve so much more and addressing this has to be the main focus of our services."

Stuart Richardson, Chief Operating Officer

Stuart Richardson is Registered Learning Disability Nurse and has over 25 years' experience in the NHS and voluntary sector managing a wide variety of clinical services. Stuart has always been passionate about equality and that of vulnerable people receiving the same level of health care as everyone else.

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Stuart came to NSFT in August 2018, relocating from Manchester to Norfolk, to take on the new role of Chief Operating Officer to ensure operational teams had the support and leadership needed to provide safe and effective person-centred care to all our Service Users. Stuart and the executive team are pioneering in making changes in Norfolk and Suffolk regarding mental health transformation.


Why these new leadership roles?

Our aim is to provide a management structure that will enable the service user experience to be at the heart of everything we do, with local decision making, excellent communication, and the ability for everyone to be involved in shaping and developing the organisation and for individuals to be able to grow their career with us.

Our new model will bring all Acute and Community Services for working age and older adults into a single-line, place-based management structure. Care groups will work in partnership with their local Sustainability Transformation Partnership (STP), develop networks and working relationships with CCGs, GP practices, local residents and their workforce, to shape and develop services that meet with the needs of their local population.

Our model is intended to be an equal coalition of leadership involving four equal partners; placing our service user experience at the centre of anything that we do. Each partner will have specific areas of focus within the Care Group, managing elements of delivery, with the expectation to work collaboratively with colleagues.


 

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Choosing to join us in one of these roles will give you the opportunity to be integral to changes at a local, Trust and system-wide level; bettering our services for the needs of our service users across Norfolk and Suffolk.

This model will be supported by a Deputy Chief Operating Officer who will lead the Care Groups, providing leadership management and direction, to ensure the successful delivery of Operational Services across the organisation, ensuring the provision of safe, effective and high quality care which meets the needs of Service Users and can be met within the allocated budget.


Why the Norfolk and Suffolk NHS Foundation Trust?

We're a Trust in need of change, developing our services and teams are the top of our agenda; this is an opportunity to be part of the change.  In September 2018, the Care Quality Commission rated our services as continuing to be Inadequate, which resulted in us remaining in special measures.  Some positive practice has been implemented, however there is universal agreement that our services require substantial and immediate change to ensure we can provide safe and effective services.​

We need to implement these changes at pace whilst simultaneously being fully engaged in the system wide discussions that are taking place within our two STP's across Norfolk and Waveney and Suffolk.  This is an exciting opportunity to develop and implement real system wide change for people with mental health and learning disabilities, which can provide life changing outcomes and real co-produced service transformation.

For us to address these two agendas we require strong and effective local leadership, which has the autonomy and accountability to provide locally based services, whilst also ensuring that the overarching aims and requirements of NSFT are also met.  Our aim is to ensure that we can provide local leadership, which is clinically led, whilst ensuring best practice evidenced-based care is provided consistently across Norfolk and Suffolk.

To support us to do this we've got an exciting change agenda, supported by our buddy Trust East London Foundation Trust (ELFT) who themselves have had a similar improvement journey. 


How will this advance my career?

Working in collaboration with the local health economy, service users and staff, as part of the Care Group team you'll have the opportunity to influence and improve our services locally. Care Groups will become an integral part of the community, inviting local stakeholders to discuss mental health needs for the local population and developing our services to meet these needs.

You'll work collaboratively with different roles and specialisms, developing and providing robust leadership, a team who will be able to make collective local decisions; supporting clear local and clinically led decision making.

We're working with ELFT to develop a quality improvement agenda, developing a programme of employee engagement and culture change, setting a strengths-focused agenda for our teams and reviewing the way we operate across the organisation; there are many opportunities to get involved in new ways of working to develop yourself and your career with us. 


 

Relocation

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We understand that the idea of relocating and moving your life can be daunting, so here at NSFT we want to ensure you get the right support needed to make your transition as smooth and stress free as we can.

Based on your individual circumstances, we'll work with you, to develop a relocation plan to support your move to Norfolk or Suffolk. This will range from helping you to navigate the local area to helping you think about the right school for your children.

If you are thinking of relocating, whether it's with your family, your partner, your pets or just you, we know it's a difficult time so we'd like to make that transition as easy as possible for you.  

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If you would like to get involved, find our application forms at the top of the page. We'd love to hear from you today!