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Trust makes firm commitment to fair services for all
28/03/2012
Norfolk and Suffolk NHS Foundation Trust has published four equality objectives for the coming year, ahead of the government timescale of April 2012.
 
The Trust carried out a detailed review in autumn 2011 to find out where it could make the biggest difference in promoting a fair, personal and diverse NHS. The results of the review were published in January when the Trust asked for feedback on the findings. The publication of the four objectives is a public commitment to respond to the needs of everyone in Norfolk and Suffolk.
 
Robert Nesbitt, trust secretary, who leads for equality at the Trust said:
“People who use our services told us that sometimes changes need to be discussed in more detail before being made. We want everyone to be able to move smoothly between parts of our service so we have made that our first objective. We also found that we did not know what people with particular needs (called protected characteristics) thought about our services so we are going to give extra attention to training for staff and to asking people in more detail what they think of our care. Staff need our support, especially when they can receive abuse at work so we’re going to redouble our efforts to protect staff from discrimination”.
 
The objectives have been designed to be specific and measurable so that we will know whether we are making progress.
 
This month has seen staff representatives at the Chapelfield shopping centre in Norwich, local libraries and at a family carer conference in Newmarket. Over the coming year the Trust will be out and about at community events including Suffolk and Norfolk LGB&T pride events, celebrating black history month, the Indian Mela in Ipswich and a transgender conference at the UEA.
 
Maggie Wheeler, Chair of the Trust said “We are committed to ensuring that all those who come into contact with the Trust, both staff and service users, are treated fairly and with respect. These objectives will hold us accountable to this commitment.”
 
More information about the objectives can be found at www.nwmhp.nhs.uk