People will be given the chance to hear more about Norfolk and Suffolk NHS Foundation Trust’s commitment to placing service users at the heart of everything it does, while learning about its new values at its annual general meeting next week. The Trust will hold its AGM on Thursday (8 October) at The Great Hospital in Bishopgate, Norwich. It takes place two days before World Mental Health Day, which aims to raise awareness of the things which can be done to help people with mental health problems to live with dignity. During the meeting, the Trust will launch a new set of values and behaviours designed to ensure that service users and carers have the best possible experience when accessing mental health care. Developed as part of a project called 'Putting People First', the values have been created with the help of more than 1,300 service users, carers and staff, and set out the Trust's ambition to work “together, respectfully, positively for better mental health”. The values include pledges to involve people and share information and knowledge, be professional and effective and be proactive by looking for solutions when faced with problems. They also outline the importance of open, two-way communication and valuing everyone’s unique experience, skills and contributions. In addition, the Trust will launch a new strategy underlining its commitment to placing service users and carers at the heart of everything it does, while making it clearer how their voices will be heard. Called 'Improving Services Together', it has been drawn up in partnership with service users and carers, and brings together six commitments designed to ensure people can have a say in the way services are developed. Its aim is to ensure the same standards of excellence are in place across all of its services and localities The meeting will also hear about the Trust’s achievements over the past 12 months, as well as improvements which have been made. It will finish by celebrating the successful first year of a unique nursing academy, launched by the Trust to help support newly-qualified staff as they move into the workplace. The academy's first cohort will graduate during the meeting, and will receive certificates from Lady Dannatt. Gary Page, Trust Chair, said: "Our AGM will give people the ideal opportunity to hear about our work over the past year and learn more about some of our innovations. We'll also be launching two important projects – our Trust values and our service user and carers' strategy. "Some of the people who helped contribute to the strategy will be on hand to talk about their personal experiences, while there will also be plenty of opportunities to ask questions."We would encourage anyone with an interest in mental health to come along and find out more about what has been an important year for our Trust." The AGM runs from 2.30pm to 5.45pm and is open to Trust members, staff, and the public. There is no need to book. To view the full AGM agenda please click here. For more information about World Mental Health Day, click here.