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Trust's acute service one of just two in the UK to receive an 'excellent' accreditation

​Norfolk and Suffolk NHS Foundation Trust’s Central Cluster Acute Service in Norwich has become one of only two services in the UK to be accredited as ‘excellent’ by The Home Treatment Accreditation Scheme (HTAS).

The service’s accreditation was confirmed by the Royal College of Psychiatrists’ Special Committee for Professional Practice and Ethics on 17 January and covers three years.

A delighted Terri Cooper-Barnes, acting deputy service manager for the Central Cluster Acute Service, said: “We are proud to be one of the first to pass this scheme and to be one of two to score excellent is a fantastic achievement.”

HTAS aims to work with teams across the country to assure and improve the quality of crisis resolution and home treatment services for people with acute mental illness and their carers.

It engages staff in a comprehensive process of review, through which good practice and high quality care are recognised, and teams are supported to identify and address areas for improvement.

Involving service users and carers in HTAS is a priority, and people with first hand experience of using crisis resolution or home treatment teams are encouraged to get
involved in all stages of the accreditation process.

Accreditation assures staff, service users and carers, commissioners and regulators of the high quality of the service being provided.


Notes for editors:
Norfolk and Suffolk NHS Foundation Trust's Churchill Ward in King's Lynn, Glaven
and Waveney Wards in Norwich, and Great Yarmouth (Northgate Hospital) and
Waveney (Carlton Court) have also gained Accreditation for Inpatient Mental Health
Services (AIMS), another initiative from the Royal College of Psychiatrists.