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Trailblazing engagement project begins

​Norfolk and Suffolk NHS Foundation Trust (NSFT) is inviting parents and carers of children and young people accessing mental health services to take part in a trailblazing project which is exploring ways to involve them more fully in improving the experience of care.

NSFT has been selected as one of just 12 sites nationwide to take part in YoungMinds Amplified, which aims to build participation in every part of the children and young people’s mental health system.

The six-month project will see the Trust work with parents, carers, young people and clinicians in Norfolk and Waveney to find out how to engage them more effectively in improving care and developing services. It will also explore the best ways to collect ongoing feedback so that care can be continually improved.

When the initiative comes to an end later this year, NSFT staff, together with young people who have been involved in the project, will share their findings and best practice with YoungMinds and other mental health services from across the country at a special event in London.

Dr Tim Clarke (pictured)​​, Research Clinical Psychologist and Children, Families and Young People’s Research Development Lead with NSFT, said: “I am really excited about this project, as it gives us a real opportunity to learn by genuinely listening to parents and carers, young people and clinicians. 

“We already do a lot of work to engage with young people through our Youth Council and Youth Participation Lead, but need to do more when it comes to involving parents and carers. This initiative will give us the chance to find out what would work for them, while also putting some sustainable structures in place so that we have a continual feedback loop.

“By working together, we hope we can come up with some innovative and creative ways of engaging with parents and carers and supporting them, so that they can help us shape and improve our services in the future.” 

The project will see listening events held with parents and carers, while members of NSFT’s Youth Council run workshops with clinicians to explore how they engage and ways in which improvements could be made.

Jacqui Mann, who is an Amplified Parent Advisor working with NSFT, said: “It is exciting that the trailblazers are committed to working with families in a more collaborative way. As a Parent Advisor with the YM Amplified programme, I am delighted to be involved in helping NSFT develop their approach to parent participation and supporting the engagement of local families in this work'”

Any parent or carer of a child or young person accessing mental health services who would like to know more about getting involved should email

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