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Thousands more to receive help as new-look service launches

Thousands more people with common mental health problems will receive specialist help to overcome anxiety, stress or depression following the launch of an innovative new-look Wellbeing service across Norfolk and Waveney today (1 September).

The improved service, which is run by Norfolk and Suffolk NHS Foundation Trust (NSFT) in partnership with MIND and Relate, has been designed to provide accessible, responsive help close to people’s homes and before their problems become too great.

The Wellbeing service offers a wide-range of easily accessible interventions, including Skype consultations and online webinars to make it as simple as possible for people to access help, regardless of where they live. It brings together the two previous services in Norfolk and Waveney and will build on their success by expanding to offer help to an additional 3,500 people ever year with a range of more complex problems.

A new website – available at – has today gone live, and provides a wide range of information about the service and the clinical interventions which are available, which include counselling, cognitive behaviour therapy and help to access community support.

It also give details of all of the courses and workshops which the service is offering, as well as case studies highlighting the huge difference which asking for help has made to several people from across Norfolk and Waveney.

People are also able to find out more about by following @WellbeingNandW on Twitter or visiting 

Nesta Reeve, Consultant Clinical Psychologist and Clinical Lead from NSFT, said: “We are delighted to today launch our brand new Wellbeing service, in collaboration with Relate and Mind.

“We have worked incredibly hard alongside service users and partners to design a service, which will meet the needs of the thousands of people from across Norfolk and Waveney each year who need support with common mental health problems.

“As well as ensuing a variety of treatments and interventions are available so that people can choose what may best suit them, we have also made sure the service is as flexible as possible by delivering it at a variety of locations within the community and at convenient times.

“Problems such as stress, anxiety and depression can all have a major impact on both individuals and their families. We are looking forward to working with those people to make a real difference and help them return to a productive life.”

The service has been designed by patients, GPs, psychologists and charities, with support from NHS managers.

If you would like help from the service, you can speak to your GP or self-refer by visiting or calling 0300 123 1503.

People who live in Suffolk can continue to access the Suffolk Wellbeing Service by visiting or calling 0300 123 1781.