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Share your views and help improve services

​Service users are being the chance to share their views on the care provided by Norfolk and Suffolk NHS Foundation Trust along with ideas for improving the experience people have when accessing mental health support at a series of special roadshows.

The Trust’s three Suffolk modern matrons our touring the county, gathering feedback and listening to people’s ideas about how services could be improved. They will also giving out information about the wide variety of help that the Trust provides.

The roadshows run from 10am-12noon and are open to everyone, but especially anyone who has accessed the Trust’s services and their carers.

Roadshow dates and venues

  • Monday, 14 March 2016 - Bury St Edmunds Library
  • Thursday, 17 March 2016 - Sudbury Library
  • Thursday, 31 March 2016 - Stowmarket Library
  • Monday, 11 April 2016 - Thetford Library
  • Monday, 18 April 2016 - Woodbridge Library

Tara Brown, Modern Matron for East Suffolk, will run the events with Kris Panvalkar, who is based in West Suffolk, and Lianne Nunn, who covers a range of services in Suffolk, including the Wellbeing Service, access and assessment, autism diagnostic service, recovery college and learning disability inpatient services.

“We want to make it as easy as we can for people to give us their feedback so that we can work together to further improve the services we provide across the Trust,” said Tara. “We hope that we can do just that by taking these sessions out into the community.

“We are keen to hear from as many people as possible and would encourage anyone who has used the Trust’s services to come along and share their experiences with us – whether good or bad.

“We’ll also be explaining more about the support which is available through the Trust and signposting people who may need support to the most appropriate place to get help to meet their needs.

“This is a completely new initiative for us, and builds on the work we do at regular forums which take place in Ipswich and Bury St Edmunds. We hope by going out into the community more widely we can capture more people’s views and ideas and make some real changes for the benefit of our service users and their carers.”