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Service users and carers involved in developing mental health care

Service users and carers are being invited to help shape the future of mental health care delivered by Norfolk and Suffolk NHS Foundation Trust (NSFT).

The second in a series of events, being facilitated by NSFT so people who use the Trust's services can have a say in the development of those services, is being held at the King's Centre in Norwich on Tuesday, 2 April 2019, 10.30am-3.30pm.

'Service users' and carers' Away Day: Chapter 2...' follows the first away day held in Ipswich in January, which was attended by Chief Nurse Diane Hull, Deputy Chief Nurse Dawn Collins and Denise Grimes, Head of Quality Improvement and Interim Head of Recovery and Participation. Just under 100 people with lived experiences of our services attended the event and, from that, three main work streams were set up to look at Induction Training, Communication and the Recruitment and the Interview Process, the outcomes of which will be fed back on 2 April.

Diane Hull and Dawn Collins will be at the event in April, when there will be discussions on developing a structure for people with lived experience participating in and co-producing services and pathways alongside the new proposed leadership structure.

Denise (pictured) said: "These are exciting times and the Trust is committed to make the changes needed for improving the quality of mental health services for the people of Suffolk and Norfolk with the help and support of the people who use our services.

"The 2 April will be another opportunity for people to have a say, get involved and feel valued for their contributions."

A buffet lunch is included. If you would like to attend, please contact Dawn Edwards at: or call 01603 421414.

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