Norfolk and Suffolk NHS Foundation Trust’s (NSFT) new interim Deputy
Director of Operations in Suffolk has spoken of her desire to ensure the Trust
delivers high quality, consistent and innovative services which meet the needs
of local people and their carers.
Pat Long is responsible for leading the delivery of mental health services
across the county, working closely with Suffolk's Director of Operations Peter
A trained nurse, she began her career at Harefield and Mount Vernon Hospitals
in Middlesex, specialising in coronary care and orthopaedics, and spent some
time working at the Queen Elizabeth Hospital, King’s Lynn. Since then, she has
gained extensive mental health experience after working with several different
Most recently, Mrs Long spent 10 years working for Look Ahead Care and Support,
which specialises in delivering mental health, learning disabilities and
homelessness services in London. She also spent a year as a consultant advising
a housing association on quality improvement.
“The role with NSFT appealed to me as mental health sits very close to my
heart,” said Mrs Long. “I also live in Norfolk so have an interest in local
“While at Look Ahead, I worked very closely with the NHS to integrate services
and create some very innovative models of care for people facing mental ill
health, which included running crisis houses and other initiatives to
facilitate early discharge. This showed the quality of what can be achieved
when working in partnership and I will be thinking about how I can use that
experience to benefit service users in Suffolk.
“I am already proud to be part of NSFT. There are some amazing things taking
place at the Trust and things will become even more exciting as we work towards
achieving further improvements.
“My role will focus on ensuring we provide great mental health services which
meet the needs of local people and tie in with the Government’s prevention and
early discharge agendas. I also feel it’s important to keep the mental health
debate alive with the public so that we can achieve parity of esteem and make
sure as much importance is placed on both mental and physical health.
“A lot of my work will also involve talking to our staff, listening to their
ideas and understanding any challenges they face. I am also extremely keen to
make sure that we do not lose sight of all of the good work which takes place
within our services every day, and that we continue to celebrate and share
those areas of best practice.”
Caption: Pat Long is pictured outside Mariner House, a
base for NSFT staff in Handford Road, Ipswich.
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