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National recognition for Trust's eating disorders service

Norfolk and Suffolk NHS Foundation Trust’s Central Norfolk Child and Adolescent Eating Disorders Service (CEN-CAEDS) has received national recognition from Beat, the UK's leading eating disorders charity.

The award of the Beat Assured quality mark reflects the positive experiences of CEN-CAEDS' service users, and follows a rigorous assessment process, including an on-site visit where Beat staff spoke with service users, their parents and family members.

Eating disorders affect more than 1.6 million people in the UK alone. For many, eating disorders begin in childhood or adolescence, and while the majority of individuals affected make a full recovery, early intervention can be vital.

The Trust's CEN-CAEDS, based at Bethel Child and Family Centre in Norwich, provides evidence-based treatment and support for males and females up to the age of 18 with a primary diagnosis of an eating disorder, through a collaborative care model aiming to involve the whole family in supporting recovery.

Service users noted the knowledgeable, professional and enthusiastic approach of the CEN-CAEDS team, who go above and beyond to provide exemplary support to patients and their families, even 'role-modelling' consistent parenting styles conducive to recovery.

They also liked the flexible model of service delivery, with home visits and support in schools, an accommodating approach to appointments and creative efforts to support the wider family. The assessors were struck by the respect service users and parents have for CEN-CAEDS staff, described as 'two-way'.

One parent summed-up the experience for her family: "It's all about the care you receive and we wouldn’t be here without this place."

Dr Kiran Chitale, Consultant Child and Adolescent Psychiatrist and Service Lead, said the accreditation was a "tremendously proud moment for CEN-CAEDS".

"From the outset, we were committed to the process which allowed us to reflect upon our work and think creatively towards service delivery and quality improvement," she added.
"We take pride in our work supporting young people who bravely battle eating disorders towards recovery. We were touched and overwhelmed by the support we received from the young people and families we had the privilege to see, our colleagues from the wider service, our service managers and our trainees. We would highly recommend the Beat Assured certification process to all eating disorders services nationally." ​