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More people to receive help as new-look service launches

​More people with common mental health problems will receive help to overcome anxiety, stress or depression thanks to an innovative new-look wellbeing service launched by Norfolk and Suffolk NHS Foundation Trust (NSFT) today (1 September).

The Suffolk Primary Care Mental Health Service, otherwise known as Wellbeing Suffolk, will provide a range of holistic, tailored services for both children and adults to support their emotional wellbeing.

With extended opening hours from 8am to 8pm during the week, Wellbeing Suffolk will offer people accessible, responsive help before their problems become too great. The new-look service will also provide talking therapies for those with a wider range of mental health problems, so that they can get the support they need within the community, in turn avoiding a referral into specialist services.

NSFT will work with a wide variety of community and third sector organisations to deliver the service, including Suffolk Family Carers, Relate and 4YP, who will provide interventions to boost wellbeing, such as support for carers.

Nesta Reeve, Consultant Clinical Psychologist and Clinical Lead from NSFT said: “We are really pleased to be launching this innovative and creative new service, which will help thousands of people of all ages to overcome conditions such as anxiety, depression and stress.

“We have worked incredibly hard alongside service users and partners to design a service which will meet the needs of anyone in Suffolk who needs support with a common mental health problem.

“As well as offering an increased range of support and maximising the use of technology in delivering our interventions, we will be working proactively with our partners to focus on the things people can do lead a good life and build resilience within communities of Suffolk.

“Problems such as stress, anxiety and depression can all have a major impact on both individuals and their families. We are looking forward to working with those people to help them return to a productive life as quickly as possible.”

NSFT was awarded the five-year contract to run the service earlier this spring following a competitive tendering process by West Suffolk and Ipswich and East Suffolk Clinical Commissioning Groups.

A new website,, has launched today and includes more details about the service, interventions and partners, and also explains how to self-refer.

You can also follow the service on Twitter @Wellbeing_Suff and like its Facebook page by searching for Wellbeing Suffolk.